Walked in for a look, got chatting and no pressure to buy, spoke to the fab staff and brought a gorgeous Brietling. Adjusted and set on my wrist, great staff and fab service. Thank you.
Dylan provided excellent customer service and even offered refreshments. Bought a Tissot watch from them at their swansea store and Dylan handled the sale with care and attentiveness. Love the new watch!
Always my first port of call ernest jones, when some kind of celebrations in our home and jewellery and watches is a must at swansea quadrant. All the staff there are welcoming and great but we always have julie to work with our orders repairs and bespoke work I so highly recommend julie and the store for always giving the best customer service satisfaction Well done
Had a great experience today with ernest jones unlike all the other jeweller's in swansea today me and my friend went to swansea because I wanted a new watch and have bought many watches from ernest jones before and have been great but today even better I tried on many watches that day and every jeweller that was selling the watch didn't seem to care I don't know if it was because of my age I dont know but the staff at ernest didn't care about my age it seems they were very happy to help me to find the watch I love the omega aqua terra tried it on every and I'll hopefully be getting it this week to all the other jeweller's in swansea by your mood to the customers you could lose yourself a sale and turns out you did
First class service at this wonderful store again big thanks to Beth and all the team
Popped into the store yesterday as I was struggling to get the date on my watch set. I made it clear from the start I wasn't buying anything and Kate who helped me could not have been better. She not only sorted my watch but went through all of its functions and was in no rush at all. First class service and I shall return, to spend next time!
Love this store. I have used it for years. I bought my wife's engagement ring here, both our wedding rings, jewellery for my wife from time to time. So when our first born daughter arrived this year my wife finally let me treat myself to a luxury watch to commemorate her birth. There was no doubt in my mind where I would go for this, and the very knowledgeable Kate helped me to choose the right watch for me. I ended up buying a Breitling Night Mission Avenger and added a black Breitling rubber strap to finish it off. Have always had great experiences at this store, everyone here has always been so helpful, from figuring out ring sizes on the quiet to aiding me in choosing the right watch for me. Would and will recommend this store to anyone 100%.
Ernest Jones is located at 6 wassail square, Swansea SA1 3QW, UK
You can contact Ernest Jones at +44 1792 460583
You can find directions to Ernest Jones by following this map link