Located within the Orical. This store stretches over two floors, with ground floor exit near HMV. This store has a women, men and children`s department. Next also has a click & vcollect service,
Helen was so lovely!! She was so helpful and was really chatty asking about my job and that. Best customer service ever!!
You arrange an order to arrive on a certain day 4 days in advance and it still cant arrive on time. Rather than the item being shipped that morning why not ship to the store the day before so it's ready for the customer to collect. Very poor service.
NEXT have really upped there game and they now cater for the older generation there prices are competitive customer service has been excellent and there ordering protocol is on the same par as amazon in most cases particularly for clothes. Great to a high street brand adapting and covering bigger markets.
Never had any problems returning or exchanging (children's) clothes for my daughter. Staff are friendly and helpful and serve you with a smile . Customer service training here is obviously very good.
Next shop in The Oracle Shopping Centre this is one time I would never go in there when they got a big sale on
Amazing store! Bought both in store and life saver for online pick up and as well one of my Amazon pick up points. Picked up loads of especially gents suits for work - great fit and fantastic value. Bought more than 10 ties too! Great place when I need the attire for work. Nice home and beauty sections too. Big shout out to Danny who has been sorting me out on the evening shift - customer service here is perhaps the best in the Oracle! Great job and keep it up! Beautifully presented store at all times too!
After trying about 4 other stores looking for a smart pair of work trousers, I was very grateful to the staff for giving me genuine advice and helping me find the right look, fit, and style. They were friendly, professsional, helpful, and absolutely lovely to speak to. Many thanks
Nice place for shopping but there is narrow passage between counter. Also a lot of stuff for home, ladies, kids and men!
Next is located at The Oracle, Minster St, U18, Reading RG1 2AH, UK
You can contact Next at +44 333 005 5118
You can find directions to Next by following this map link