📍 Address: 19 New Canal, Salisbury SP1 2AA, United Kingdom
📞 Phone: +44 1722 339446
🌐 Website: clarks.co.uk
Great experience getting our little one's first shoes. Super helpful, and no pressure - just good advice. Harry was excellent with us and with our little man. Thank you.
Manager not interested in helping us after shoes fell apart, known fault with scala shoes, now been confirmed by head office that these shoes have known faults. Sales assistant was helpful and friendly but Manager couldn't even be bothered to speak to us. Clarks have changed their returns policy, you pay a premium price for shoes from clarks but their quality has dropped and they don't care, still trading on the name but shoes don't last.
Exceptional Service from Katrina P. at Clarks Salisbury I recently visited the Clarks store in Salisbury to purchase shoes for myself and was fortunate to be assisted by Katrina P. From the moment we entered, Katrina’s enthusiasm and personable nature stood out. She was incredibly engaging, taking the time to explain the various shoe ranges and their unique selling points with genuine passion. While I was the one shopping, my wife was equally impressed, particularly with the “Polden Moc” range. Katrina mentioned these were her favorite shoes and the most comfortable she’d ever worn. It’s a testament to her authenticity and product knowledge. It’s a slight disappointment that this range is only available in men’s sizes, as my wife was eager to get a pair for herself. Katrina’s dedication to providing an exceptional customer experience is truly commendable. Her ability to connect with customers, share insightful information, and maintain a warm demeanor made our shopping experience memorable. She embodies the high standards of customer service that Clarks is known for. Thank you, Katrina, for your outstanding assistance. You’re a true asset to the Clarks team in Salisbury.
Popped in yesterday on the off chance to look at shoes for work. In honesty it’s been years since I went into a Clarks and I was very pleasantly surprised. Lana was extremely helpful, friendly and really knew what she was talking about. I came away with 2 pairs of shoes and will definitely be back
Becca was patient with my little girl getting her first pair of school shoes in Salisbury store today. She listened to what we wanted & gave us a few choices. We were able to buy what we needed today. She came across both professional and courteous. Thank you
Went with my daughter and her twin 3 year old daughters .one was happy to have feet measured other had to be bribed and held by mum .The staff member that served us was so good engaging the girls and being really helpful .girls happy new shoes with not too much drama
We ordered some shoes online and these were delivered timely. The shoes were as described online; one however was a bit tight. We returned it to the store in Salisbury and a refund was processed for us without delay. The staff at the store were friendly and helped us trace our order on the system to enable us get a refund.
Not the cheapest footwear store but probably the best for quality. Great service today from young man serving us. Very helpful, friendly and knowledgeable. Great shopping experience.
Very helpful assistant, Emily, who was patient as we tried on several pair of boots. We bought a pair, in the end.
Really friendly staff, good selection. The high prices reflect the high quality of shoes
Clarks is located at 19 New Canal, Salisbury SP1 2AA, United Kingdom
You can contact Clarks at +44 1722 339446
You can find directions to Clarks by following this map link
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