HSL Newcastle-Under-Lyme Newcastle, Newcastle-under-Lyme

Reviews

1. Phils Workshop ★★★★★

   Visited the Newcastle staffs shop on the 2/10/2025 was met by a very pleasant young lady by the name of Fallon and I found her very knowledgeable. After a chat about what I was interested in she then asked various questions about my self the chair that I was looking at on line was not the correct one further chats a very nice brew for my wife and my self, I was asked to try out various models and with Fallons help a decision was made. So those of you looking for comfort and great help visit the shop talk to the people and you will hopefully get the product you need I can highly recommend my local H S L shop in Stoke on Trent and the staff I came away well pleased.

   almost 9 months ago
2. Adam ★★★★★

   Good quality furniture and a fantastic team of local, knowledgeable staff that really do go above and beyond. I can't praise them enough! Shoutouts to Steve and Lynne. • At the time of writing the fabric protection is an insurance policy and not a sprayed on sealant. A nicely presented box of fabric cleaner and deodoriser is also sold alongside it for a premium.

   almost 3 years ago
3. Mike Smith ★☆☆☆☆

   Poor service not a great deal of knowledge

   almost 3 years ago

1. Philip Karlis Zikmanis ★★★★★

   Very helpful and pleasant polite staff they are professional and gave us the information we need when we were inquiring about reclining chairs .We purchased 2 electric leather recliner chairs and are very happy with them so thank you for all the help your staff gave us .

   almost 3 years ago
2. John Britton ★★★★★

   This is a great shop for furniture. Parking is easy. We were met at the entrance by a lady who was the perfect sales person. The contents of the shop are well set out and we were encouraged to try a wide range of products. The lady shop assistant was very helpful and friendly throughout our visit.

   almost 4 years ago
3. geoff owen ★★★★★

   Lyn was determined that we should find the seats that best met our needs. She was efficient and had endless patience. The real proof will be wether the order is delivered on time

   more 6 years ago

1. Julie Nash ★★★★★

   Very helpful & knowledgeable staff. Took details to arrange a home visit to assess the best fit chair for my mum. Very pleasant & answered all my questions. Received a call to arrange the visit on the next working day.

   more 7 years ago
2. Stuart Tomlinson ★☆☆☆☆

   Totally inattentive staff, more interested in finishing their coffee than having any interest in my needs or requirements. Clearly used to doing very little and not prepared to change approach. If they were my staff they would be seeking new employment.

   more 7 years ago

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