I've been taking my work vans here for many years (service & MOT) I always get the best service - there quick, efficient, honest and extremely friendly - I strongly recommend Fleet Station MOT. Thank you Fleet Station MOT for another years MOT and hassle free service!
My initial experience with this shop was positive; the woman I spoke to was helpful and kind. She requested that I call back to provide some information needed for my service appointment. However, when I did, the man who answered was dismissive and rude. He did not listen to my reason for calling and told me to "calm down" when I was speaking in a calm manner. He then told me to "just show up" for my appointment instead of taking the requested information. The stark difference in service between these two employees is concerning. The male employee's unprofessionalism and lack of communication skills were unacceptable. I didnt even get my car to them as have been completely put off.
I had a great experience with Fleet Station MOT. From the moment I arrived, the staff were welcoming, clear, and professional. I came in expecting the worst from my health-check list, but they took the time to do a pre-MOT check, walked me through the process, and only recommended what was truly necessary. They saved me time, unnecessary costs, and got my car road-ready before the weekend, exactly what I needed. The communication was great, the pricing was fair, and I genuinely felt looked after rather than upsold. Highly recommend them for anyone who wants honest advice and reliable service. Will definitely be coming back!
Had my Mercedes there for a MOT, 4 new tires and a number of new parts and a few repairs over the last year , very happy with wot they done . work seems to be done to a high standard , and give 12 months warranty the work I had done . the staff are polite and nice to talk to . If you need a garage and not sure who to go to give these a try !
Always take my cars here for the mot. I had many bad experiences at other mot centres but here I found them to be friendly and honest. Highly recommended!
Beware, this was a good garage, but has been in a massive decline over the last 4 years. I do not like to leave negative reviews, but the way the owner Essi has acted over the last 2 weeks has made me want to warn any potential customers wanting to use his services. I have used this garage for over a decade. Over the last 4 years, every repair job Essi or his mechanics have undertaken, has left the car with a problem that was not what the car came in for. BMW broken front wing (cracked from leaning on it). Was in for fan replacement. BMW in for MOT leaves with a cracked hand brake button (superglued on) Toyota - paid him £1400 for brakes, pads, brake lines and fluids changed (all supplied by myself apart from fluids). The car still makes a ticking noise when turning. The car was with him for 4 weeks. And for the icing on the cake. The car was taken to Essi for an exhaust repair. I allowed him a week and didn't bother him. Upon enquiring about the car, he tells me that they have not been able to start it all week. His explanation was that 2 fuses had gone and cannot be pulled out 140A and 100A. The amount of current needed to do that gave me huge warning signs. I googled searched it and it took me 30 seconds to find out that these are fusible links and you need to remove a bolt from underneath, then they simply pull out. The picture they sent me showed they had butchered the fuses trying to pry them out. Another week and some arguments later I fully believed I was now being mugged off and that he was just going to keep my car there and not work on it. I ordered the parts myself and went down there today. I changed 6 fuses, the battery and the car still wouldn't start. Luckily the roadside recovery man was a saviour and had more automotive knowledge in his thumbnail than Essi and his crew. Ignition fuse had also blown. Professional opinion of 2 mechanics concluded that they had either been using the car to jump start other cars or they started to weld the exhaust without disconnecting the battery. Blowing alot of fuses and ruined the battery. Essi naturally thinks he's perfect and makes no mistakes and refused all responsibility. I suppose you can say that it was my fault I kept going back, but I trusted him. However, in 10 years I have seen a decent mechanic go to an absolute unprofessional crook. I have pictures and messages to prove. And to top it all off his Napoleon complex took over and he wanted to fight me physically. Well done Mr Hadad, you've outdone yourself!! In reply to your reply, in this case there is actually one side to the multiple stories I have given in this review. As I said, I was a customer with Essi for over 10 years, his lies and his sub par work are now evident to see. What would I want to contact the garage for again when he threatened me with violence on the last meeting.
Have used this place for a few years now for Mot, they’re always very good with doing the job efficiently and on time, friendly staff always. Many thanks.
Always get great service here! Staff are so friendly and helpful aswell, my partners car had suspension issues after hitting a pothole, booked in at last-minute and wasn't an issue at all, left the car with them for a couple days as needed new parts. They called to let us know that the work was completed and gave us a very reasonable price!!! They were even more understanding when we asked to pick the car up at the weekend due to the hours we work and wernt able to get the car of an evening! I highlyrecommend!
If you want to pay £350 for a oil change and MOT, then be my guest. The manager here threated me physically after I questioned his £200 price increase in one year. Safe to say I won't be going back here. Maybe get a solid price before going, by the looks of it though they don't even honour that.
Mot told me it can not leave mot as failed on both back pistons they billed me £140.when I checked them .so no new parts .don't go to that mot
Fleet Station MOT & Repair Centre is located at 27 Waterfront Business Park, Fleet GU51 3QT, UK
You can contact Fleet Station MOT & Repair Centre at +44 1252 628808
You can find directions to Fleet Station MOT & Repair Centre by following this map link