Ferndown Dental Practice offers personal care services in a tidy, welcoming setting. Clients are welcomed with a professional approach and attention to detail. Appointments are practical and clearly explained from start to finish.
As usual, although very few people look forward to visiting the dentist, I was very pleased with the treatment received from the hygienist and dentist. Dr Ali is extremely pleasant and professional and adjusted my tooth plate which was required due to my own stupidity having not followed his advice. All in all an excellent dental surgery.
I saw the most lovely dentist today. I had a wisdom tooth removed at the hospital a few months ago and have been left with a lot of pain on that side of my face and in a few teeth. The dentist I saw was very sympathetic, knowledgeable, friendly and offered me lots of advice to help me. The receptionist staff were really helpful and very friendly too. Overall it was a lovely experience and I appreciate the advice, thank you!
I would 100% recommend Ferndown Dental practice. I recently had a lot of work done and dentist Ali, dental nurse Kiani, and the whole team could not have been more reassuring, professional and efficient. I am very happy with the expert work I had. Would recommend setting a consultation appointment for a chat with them if you have any worries about any work required.
I have been debating whether or not to post this review for a few months but my experience at this dentist is still affecting me and I want people to be able to make informed decisions around their health care. I went to the dentist for a check up with Ali and I was informed I needed three fillings at around £700. I agreed and informed Ali that I have only had one form of pain relief which works for me, Citanest. Ali wrote a note about this on my record and when I called up a few days before the appointment to confirm I needed Citanest. At this appointment, I also identified that I am nervous around dentists due to previous pain around my fillings. The appointment for my fillings was about half an hour late, which is understandable as it was in the afternoon and appointments can get behind. I only mention it because I feel it was a factor which impacted my appointment as it was very rushed to make up time and no breaks were offered. An X Ray of my teeth found that one area of decay was larger than previously assumed. In the appointment I had around 5 or more injections, one of which was to my throat (luckily I am not afraid of needles). Ali would ask me if the injections worked e.g. if I had sensation. I would state I did but he seemed sceptical and continued anyway. No breaks were offered. I cried due to the pain but the drilling continued anyway and I felt pressured to carry on. Ali kept stating that we were nearly done and would try more injections which weren’t given time to work. I am not convinced that my worries were taken into account or that Citanest or one of its other forms were used as my mouth never went fully numb. At one point, the patience seemed to wear thin and Ali told me that I must have a ‘low pain tolerance’. I was in a lot of pain, I felt blamed and as though I should be able to cope. I was shaking from the anxiety as well and my fear of dental pain had already been discussed a few weeks earlier in the previous appointment. The one credit to this dentist’s clinic was the dental nurse who seemed to realise I was in a lot of pain and was very kind to me. I remember coming home and crying. It was painful. I have a history of intense anxiety around dentist due to pain and injections not working since childhood. I had a lovely dentist in Ringwood many years ago who figured out Citanest and gave it lots of time to work. I was recommended this dental clinic by my in laws as they had had good experiences with a previous dentist but I did not find this was my experience with Ali. I still have pain in one of the teeth which was worked on but I am too worried at the moment to seek more dental care.
Booked a hygienist appointment as a one off private treatment 6 Feb. Upon arrival, receptionist was welcoming. However, changed with hygienist. First words were ‘why are you here?’ I explained that my usual dentist was likely lapsed with my registration due to covid etc. Further interrogation at the door to the room, around who and where they were. Finally asked to take a seat. Total time 30 mins, cost 71.50 GBP. Cold experience. Personally couldn’t wait to leave. Paid the balance for end result of treatment, receptionist experience post treatment good.
Visited the practice with my family in the summer, amazing service. Was seen by Ali. He also did my nervous husbands fillings, was able to reassure him. he is more than happy to make another visit. My little one was also seen and I must say ali has a very good pediatric friendly personality making children happy to visit.
Called to book my first appointment. I decided to go on a plan because of the lack of local NHS services. The receptionist on the phone was very helpful, explained everything for me and the costs and was seen in a timely manner. Thank you for the excellent service.
The staff are very welcoming, friendly and helpful and the dentist was honest, straight forward and very informative. I have been to other dentists that exaggerated what my needs were in order to make more money. It is a relief to find a dentist with integrity.
Ferndown Dental Practice is located at 402 Ringwood Rd, Ferndown BH22 9AU, UK
You can contact Ferndown Dental Practice at +44 1202 896156
You can find directions to Ferndown Dental Practice by following this map link