Leonardo Hotel Derby - Formerly Jurys Inn

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Reviews

1. Paul G ★★★★★

   Nice hotel. Food was good and the staff very pleasant. The only draw back is that there is no onsite parking but there is a secure multi-story carpark a couple of minutes walk away which is subsidised by the hotel. Would stay again though.

   almost 3 months ago
2. Seags ★★★★★

   Lovely hotel with friendly staff. Beds are a bit soft for my liking but room was great and clean. Breakfast was lovely. Great quality food and a good variety. There is parking below the hotel but if you're not early, you will need to find somewhere else to park. Dinner was a bit of a miss because some chicken thighs and salad set me back £20 and it was just average. I recommend eating out for dinner.

   almost 3 months ago
3. Robert Baldock ★★★☆☆

   We were allocated an accessible room upon arrival which we didn't request & wasn't explained at check-in. We only realised this after unpacking. We did enquire at reception why this had happened but were met with disinterest & apathy. The poor experience we had was somewhat redeemed by a lovely receptionist upon departure who was lovely & personable & who waived the car-parking fee, despite me not saying anything about our poor experience. We've used this hotel before & will probably use it again; however, we'll check the facilities next time before unpacking.

   almost 3 months ago

1. Kirsty O'Donnell ★★★★★

   We had such a wonderful stay! Merrick was absolutely incredible. She arranged a late check-out (a true lifesaver after a wedding celebration!), gave us great advice on parking and taxis, and even shared tips about Derby so we could make the most of our time. She really went above and beyond to make sure us two fellow Scots felt at home. The rest of the team were also fantastic. So friendly, approachable, and always ready to help with anything we needed. The hotel itself is in a brilliant location, within walking distance of lots of pubs, shops, and the city centre. The rooms were spacious, well-equipped, and had everything we needed. The beds were super comfy and the shower pressure was perfect! I would not hesitate to stay here again and would absolutely recommend it to friends. Merrick is a true gem and an excellent credit to the Leonardo team.

   almost 6 months ago
2. Merve AK ★★★☆☆

   Great place for a weekend stay near Peak District and in the centre of Derby. Lovely and hospitable service at the reception and during breakfast. The parking was full at 6pm and it was highly inconvenient that we were expected to park in a different car park which was 15 min door to door on foot. This was extremely inconvenient as we were travelling with babies in buggies and the weather was 0 degrees Celsius. The breakfast was disappointing. The lady who attended us upon arrival at the restaurant was extremely kind and also helpful with our baby. She brought a highchair immediately. Would have been great to have Halal options in the buffet. The room's ventilation/air con system needs deep cleaning as it caused our dust allergy to flare up badly. It must have been so dirty and left unmaintained that we couldnt sleep from sneezing the whole night. Very unfortunate and disappointing. Won't be returning.

   almost 2 years ago
3. Amanda ★★★☆☆

   Hotel location is excellent not far from town centre. Breakfast selection is good but wish breakfast service was later or with option to take breakfast to room. Parking is not too bad but wish Parking was included when staying. Felt understaffed at times as phone keep ringing through to bar / kitchen.

   almost 3 years ago

1. Tiffiny Sutton ★☆☆☆☆

   Worse night sleep I've ever had. Arrived checked in, went to room found heating in room wasn't working. Mentioned at reception who said sorry we wasn't told heating in room not working but there is a fire or fan we can use. Two other group of friends staying there wasn't told either. In my view unacceptable. The heater warmed up the room but as unable to control temperature of room overnight, room was either cold or red hot ! Both pillows and bed are very firm and bed is too. Asked at reception to see if we could get soft pillows, I was told they'd try to sort that out. Unfortunately as too late to book anywhere else and event in Derby is this evening, I'm hoping to get some sleep tonight.

   almost 3 years ago
2. Steven Dewsbury ★★★★★

   Stayed in an executive room. Really nice and clean. Great view over the city centre. Breakfast was hot and fresh. Been here a few times for overnight stays and the odd course. Would recommend.

   almost 3 years ago

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