Poor ignorant staff left to defend administrative failures, dispensing life saving back up medication like EpiPen with a 2 month validity, asking patient to inform or contact 111 for another prescription if needed.. who can predict when it is needed. It needs to be in date when needed, we can't be asking for this every 2 months.
Really unhelpful; I went for assistance with acute sinusitis/catarrh, was told that guidelines say nothing can be prescribed until after 10 days (I've had the condition for best part of 2 weeks and it's getting worse hence my visit, also: those are guidelines?) Cue night of severe pain for me. Same Pharmacist also sold the parent in front of me Piriton for her child & DIDN'T go through side effects with her. Some of these Pharmacists seem to have a hugely inflated sense of their own importance. Won't go back.
Been trying to get my tablets 4 two weeks, phoned yesterday (2nd 12 2025 got told its in, so go to get them on 3rd December (today) .told can't find them ,then can't get them in so still no tablets. Thank i will go elsewhere now, but always had good service, now not good at all.
Got told to come back in twenty minutes for my prescription, waited out in the cold, came back in, they didn't have it in stock. This has happened multiple times now. They're also not great at answering the phone. Just tiring. I'll probably be moving elsewhere despite it being attached to my surgery because I have inflammation and running back and forth across town to get my meds ain't the one.
I always ring this pharmacy direct to get my on going prescription..but trying to get through to them is a constant headache the phone just rings and rings till you get cut off
Great opening hours and helpful, friendly staff
Brilliant little Pharmacy. Always find what we need and opens late so very convenient
Great open until late. So ideal if need to collect after work.
Very helpful. Good friendly staff even though they are always busy for such a small pharmacy.
Bitterne Pharmacy is located at 62a W End Rd, Bitterne Village, Southampton SO18 6TG, UK
You can contact Bitterne Pharmacy at +44 23 8043 4849
You can find directions to Bitterne Pharmacy by following this map link