December 15th 2025: No flu vaccines available. Asked at the counter. With the Doctors strike and the NHS services at full stretch you’re lucky to get through the winter with no symptoms. 2024: A Boots mini chemist in your local area? How convenient is that? If you know what the opening hours are by looking ahead in Google Maps you will know when to go or not. Not got your medication? There may be a delay or a shortage. It may be so special that not every branch has everything. In a perfect world everything would just be right. But, life is not perfect. So, be prepared to be wowed or disappointed. It’s not the staff’s fault. Everyone is trying their best to help you. Get well soon.
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Reviews
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Kev Billington ★★★★☆
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Katie Lowe ★★★★★
Excellent little pharmacy. Pharmacist was caring and knowledgable.
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sarah suddaby ★★★★★
Spoke to Mark the pharmacist here, who took me through all my medications, advised to take with food for the benefits of not having chronic fatigue, I’ve never been told this before since taking for 30 years Life changer, Thankyou so much Such a helpful pharmacy here
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A ★★☆☆☆
A fair few times now they haven’t had medication needed in stock. They recommended trying elsewhere but I couldnt get anywhere else. Has taken about a week to get in what I was prescribed. Incorrect hours advertised online everywhere - the pharmacy closes for an hour on a weekday and although they will collect deliveries at that time, they won’t help anybody who didn’t know they were closed and needs help. I’d recommend they update their hours online asap. Generally friendly people but do ask over personal questions when you’re just in to collect your meds and the questions are unrelated to the meds, making you feel uncomfortable. I hope they get support to improve their service.
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Tom Fowler ★★★★★
The staff are friendly, and funny sometimes too. I have proscribed some nose spray stuff and the lady at the counter actually recommended a better one that was more effective for my sinus issues. I've been there many times and not once have I ever been uncomfortable, always greeted with a warm smile no matter the person.
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dave mc ★★☆☆☆
1 ★ for each of the staff behind the counter, who were diligent, polite and attentive. Arrived on time for pre-booked flu jab, but they didn't seem to expect me. Nurse was informed immediately, then reminded a further 3 times. After 30 minutes wait, I decided to cancel and re-book elsewhere, as just heard the nurse make a phone call. This didn't sound urgent or even expected. At no point did she tell me or colleagues of any delay or when she expected to see me. Boots say to arrive on time, to limit visit/COVID risk - lol! Obviously didn't complain to nurse at time, as she was the one who'd then be jabbing me (possibly!).
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David Harris ★☆☆☆☆
Went in at 13.45 hrs on a Friday, my repeat prescription, which had been handed in to the surgery on the previous Tuesday (so the pharmacy would have received it on Thursday) had not been put together yet, and the Pharmacist was on lunch break, so I would have to come back later. No apology, I felt like it was my fault and I was an inconvenience. If they are going to be closed at lunch time they should make that clear on the opening times. Fortunately I have 2 weeks supply of drugs which will be enough as I am going on holiday.
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John Hutchings ★★★★★
This pharmacist has always been very helpful and supportive. The pharmacy is always very busy however they always have time to provide a good personal service. Repeat prescriptions are notified in a timely manner and shortfalls are supplied at the soonest opportunity.
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Kay Sennatt ★☆☆☆☆
Very rude on the phone asked to order a product and she said phone back Monday we can order it then! I asked very politely if it can it be ordered today so it will be ready for Monday and she said "no! No I can't"! (probably because of the time of day-saturday PM, but isn't that her job as someone who dispenses medication to people who need it! ...Just can't get the staff these days ay!
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FAQs
What is the address of Boots Pharmacy?
Boots Pharmacy is located at Thorold Rd, Southampton SO18 1JB, UK
What is the phone number of Boots Pharmacy?
You can contact Boots Pharmacy at +44 23 8055 7971
How can I get to Boots Pharmacy?
You can find directions to Boots Pharmacy by following this map link