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Reviews

1. Tomiwa Odejobi ★☆☆☆☆

   Called to confirm a particular cloth, they put you on hold for about 30 minutes without an update then they end the call. Waste of time

   almost 2 months ago
2. Shelly Hartley ★★★★★

   Excellent service last Thursday from Donna on menswear was really helpful and helped with what I needed

   almost 3 months ago
3. Black Penguin ★★★★☆

   Good size next and friendly staff but the car park is not marked correctly on google maps.

   almost 4 months ago

1. A. ★★★★★

   Visited late today, exceptional customer service from one of the team. Needed swimwear, lovely lady took the time to go to the stock room as nothing was on the shop floor. It is so nice when people go the extra mile, even remembered to wish me happy / nice holiday on the way out.

   almost 2 years ago
2. Pamela “Misty” Ringrose ★★★★★

   Massive Building lots of choices..Good stock of Mens denims. Haven't had chance to look in every department so we will be coming back. It also has a Costa restaurant inside plus another on the outside.

   almost 2 years ago
3. Andy Hudson ★☆☆☆☆

   Ordered a settee October 21st promised delivery before Christmas.That's the reason we decided to purchase at £1750. No contact whatsoever chased on phone last week no email follow up as promised. BUYER BEWARE

   almost 3 years ago

1. Alex Chappel ★☆☆☆☆

   I was sitting in my car waiting for the shop to open when an employee of next came along and told me to leave the car park, and then started taking photos of my car, which is against the law under GDPR legislation. She refused to stop when I asked her, and refused to delete the photos. Of course I left immediately but still have had no explanation of why I was asked to leave. I will be suing.

   almost 3 years ago
2. Ian Frankish ★★★★★

   Visited for the Home selection. Good range of lights - the item we wanted wasn’t available but was ordered for next day delivery. Friendly, polite staff - nice touch having a Costa inside

   almost 3 years ago
3. Paul Hooper ★☆☆☆☆

   Absolute worst service. Was looking to purchase x2 suits today ready for a wedding at the weekend. Son was also hoping to buy a new jacket. 16:20 approx and the customer service or support was none existent for us. X3 staff dealing with one customer at the checkout and another customer sounded like a million and one problems being served by another.... And you wasn't even that busy!!! First person in que had to leave because they were taking so long (he was fuming) then after this customer I waited a while before deciding I'd be better off buying from elsewhere also fuming. Very poor from next and will definitely be avoiding in future.

   almost 3 years ago

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