Popped in for lunch today. They have really gone to a lot of effort to decorate for Christmas. The food was nice and really hot, menu quite varied. Staff were pleasant and friendly and as we only had an hour for lunch we were happy it was served promptly and freshly made.
We came for a Birthday meal for Chris who is sadly no longer with us. The staff went above & beyond to make the day very special for us. The food was excellent and they made everybody very welcome. They even supplied us with a knife and paper plates for the birthday cake. Would definitely recommend and will absolutely be coming back every year.
We booked in last minute for Sunday dinner – 8 adults plus a baby – and fair play, they managed to fit us in. The staff who served us were pleasant, food came out fine, and the kids were being… well, kids. To be clear: they weren’t charging through the bar screaming like extras from Lord of the Flies. They were sat in the little unused foyer area by our table, moving between chairs, playing their games, not near any other customers. We’ve eaten out plenty of times and never had an issue anywhere else. Then, out of nowhere, a lady swooped in like the self-appointed “Child Whisperer” of Waterlooville and announced: “You need to control those kids or the staff are going to tell you off.” The irony being… we’d already seen her behind the bar, so unless she moonlights as the local neighbourhood watch, she was the staff. It killed the mood completely. Some of our group finished eating while the rest of us took the kids over to the park instead. And this was a Sunday afternoon, not late, not rowdy – just families having a meal. Even the other locals didn’t bat an eyelid. As for the food, it’s what I’d describe as “going round someone’s house for dinner.” Perfectly edible, you won’t get food poisoning, but also not something you’d rush back for. More of a “thanks, but next time we’ll grab a takeaway” kind of vibe. So: • Staff who served us – pleasant. • Food – homely. • Atmosphere – ruined by an unsolicited parenting masterclass. If you’re looking for a family-friendly Sunday pub, I’d say make other plans.
The food is really good value for money and tasty too. Nice atmosphere and very friendly staff. Will definitely be back ... Especially for the chicken and mushroom pie and the pulled pork mac and cheese
Come for food , and the night was ruined by the attitude of one of the workers called Kim , she was nothing but rude and I don’t understand how a manager can let a members of the start treat and speak to younger staff members the way she did , the fact that she can walk round bullying them ! Is disgusting and in front of guest is even worse , I hope a manager finally sees this happen and fixes it cause it’s not a nice environment to work in let alone eat in , an older member of staff picking on the younger ones. , aside from the bad they should be praising lily as she worked amazing and was so well manned , they need more staff like her , but need to maybe take a look into there other staff!!
What a lovely pub. Netti & Higgy are amazing hosts. Food is knock out. Great atmosphere
Staff were amazing very accommodating and went the extra mile to help make two 8year olds very happy on their first little date!! Thank you to all it was a lovely evening
Fast and friendly service, good, condensed menu with options for carb free dinners. Food was excellent and the kids loved it. Definitely coming back
What an awful experience, honestly I would never go back here after the lack of customer service and verbal abuse we obtained from going here. We went to the Elvis night and the bar maid made an error with our drinks, which when we said you’ve done the drinks wrong she continued to scream at me and argued I said it wrong when I didn’t as I had the drink list wrote down. She refused to change the drink and continued to scream and argue with me. We found the manager and he asked who served us a changed the drinks straight away. However, there was no apology for the rudeness that his member of staff portrayed towards me and honestly I felt embarrassed as I was with my family and this lady was screaming at me. Quite frankly me or my family will not return here after the lack of respect portrayed by the staff to the customers.
I ordered my meal, hunters chicken but when it came, it had a salad instead of chips, I explained to staff member who said she presumed I wanted salad & hadn't asked when she took my order. I then had to pay an extra £2.40 for chips, even though it was the staff's mistake! My chicken got cold whilst I was waiting for my chips to arrive! Also, the Elvis impersonater left after he's first set due to feeling ill, which was disappointing.
Plough & Barleycorn is located at Westbrook Farm, Tempest Ave, Waterlooville PO7 8NU, UK
You can contact Plough & Barleycorn at +44 23 9224 1596
You can find directions to Plough & Barleycorn by following this map link