I think I dislike going to the vets as much as my animals! This is the 3rd vets we have used since moving to the area 5 years ago. But this vets we will be staying with, pricing is transparent and very reasonable,everyone is professional and compassionate which puts pets and owners alike at ease. Worthy of top marks.
I’m extremely disappointed . My dog has a swollen paw and can’t walk. I went to the vet and paid £86 just to be told things I had already read on Google. They didn’t do anything to actually help him. Once again, they gave me the same syrup they prescribe every time, no matter what the issue is — apparently that’s their version of paracetamol for dogs. The vet also told me to apply Sudocrem or Vaseline, which makes no sense to me. Not surprisingly, it made things worse. My dog’s paw is now even more swollen. What frustrates me most is that instead of helping properly the first time, they just said to come back if it gets worse — clearly so they can charge for another visit. I honestly feel they deliberately don’t prescribe adequate treatment on the first visit, knowing the dog will get worse so that we have to come back a second or third time, paying more and more. I shouldn’t have to wait for my dog’s condition to worsen to get real treatment. At this point, I’m not even sure I can afford a second appointment. Very disappointed
Yesterday 25/625 I had reason to take my best friend to the vets. For the very first time I used the Vets4Pets, on Carina Way. The place is spread over two floors. There was an elevator for Muppets like me, to get to the vets upstairs, above there retail arm. The ladies on reception were friendly, helpful, and attentive. I had to fill out a paper registration form which surprised me in this day and age. I sat in a pleasant waiting room with plenty of space enabling one to keep the waiting animals apart easily. I was even seen BEFORE my appointment time. The vet Laura, was knowledgeable, full of patience, listened well, gave Sally Assistance Hound an extremely thorough exam. Laura then made a prognosis and went through all the alternative forms of treatment available, their possible side effects, timelines and costs etc. I am pleased to say that my mate is already responding extremely well to the treatment selected. I would like to emphasize that for years I have been using the easipetcare vets without complaint, except that it's so hard to get to without a vehicle, and perhaps their prices. However I ONLY left their wonderful practice, because this new vets location is so very much closer to me!
We’ve been with vet’s for pets for a few years now and they’ve been brilliant. Over Christmas, our border collie got in to a present that we found out was full out chocolate and they got both our dogs in straight away. Our old dog has had a few emergency appointments due to her arthritis and they have always seen her instantly and been brilliant with her. Great vets, always friendly, helpful and knowledgeable
All general staff are polite and welcoming, however, make sure you find out all your options before agreeing with what the vet "recommends". A right cash cow this place! 2 incidences where my dog either did not need medication or there were much cheaper options available.
The front office staff were very helpful, aware of what was going on with us and respectful. The vet Chris was quick to respond and took care of what we needed. I thought it was a little over priced but other than this, I could not ask for things to be changed. Overall, wonderful job.
Staff very friendly and helpful from the minute we booked the appointment through to leaving with our dog showing signs of improvement. Good explanations throughout and all staff were very understanding of our concern for our pet.
Had an emergency appointment on Christmas Eve as my practise in Corby was full. We were swiftly seen by the vet who was very kind to our dog and offered useful advice to help leviate our dog's condition. We are very greatful for such excellent service. Thank you.
My overall first time experience with this practise was absolutely amazing, all the staff was very polite and went out of their way for customer as well as the animals. My kitten was brought in for a spay operation and the care right from the beginning up until collecting her was kept up to date on everything they had done and how she was interacting with the staff etc. However on my arrival to collect my kitten I had spoken to a receptionist and stated I was here to collect my kitten and proceeded to tell her the animal I was collecting and the outstanding balance I needed to pay. She was quick enough to take payment but very rudely that I was arriving 10minutes earlier than I stated, even though the vet nurse I spoken to on the phone to arrange collection I had stated 2//2:10pm as I had to collect my children from school, which she was more than happy for me to do that. The receptionist then rudely said I’ll go find out so I waited in the waiting room, she came back to the front desk not speaking a word or an update etc just left me waiting. Very rude, also overheard the same lady discussing a confidential matter with another receptionist prior to a phone call she had taken from a customer. Overall apart from the front desk staff, all the vets/nurses. Was amazing and delivered excellent care towards myself and my animal.
Vets4Pets - Kettering is located at Unit 2, KETTERING RETAIL PARK, Carina Rd, Kettering NN15 6YA, UK
You can contact Vets4Pets - Kettering at +44 1536 511500
You can find directions to Vets4Pets - Kettering by following this map link