LloydsPharmacy

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Reviews

1. Hannah Williams ★★★★★

   Been using for a while now since the Selsey one is AWFUL. Chichester Sainsburys store absolutely brilliant. Staff have always been quick, friendly, knowledgeable and very helpful. Big thanks to Mark. He is fantastic. Have never had any problems or had to wait long. Appalled to hear it's being closed. Going to be a massive blow to the area. No idea what I will do when they close.

   almost 3 years ago
2. Al W ★☆☆☆☆

   NHS 111 sent me to pick up a prescription on New Year’s Day. The pharmacy was listed as open on their database and on the NHS website. When I turned up the pharmacy was closed. It was too late to redirect my prescription to another pharmacy and I ended up spending 9 hours in A&E to get the medication I needed. They need to address this.

   almost 3 years ago
3. kirsten arnold ★☆☆☆☆

   AWFUL. I had a prescription for antibiotics which used Signature RX. I was directed to this pharmacy from their website. However when I got there the counter assistant point blank refused to download the prescription or even try the really simply process of visiting the website and entering the unique code I had been sent. This meant I was left at 3:45pm without antibiotics the day before Xmas eve. Such a stressful and unhelpful experience.

   almost 3 years ago

1. Cath Crossman ★☆☆☆☆

   Terrible pharmacy, had a emergency script sent there as they were registered as open via the electronic prescription service. Went to pick up script and they had a sign up saying closed until 2.30pm waited until 2.30 only to find that they were closed for the day. Terrible terrible way to conduct an emergency service for sick and vulnerable people .

   almost 3 years ago
2. fi marshall ★☆☆☆☆

   Awful service. Waited a week and a half for the usual text to say my prescription had arrived. Called up to see if it had, they took my name and and told me it hadn't arrived. Sat on hold to 111 for half an hour to get an emergency prescription, which was sent to this pharmacy. Called the pharmacy to check they'd got the emergency referral and they told me that they'd received it but didn't have the right medication. Then the person on the phone goes 'oh but we do have an existing prescription order for you here that's been here for a bit'. They told me 'yeah we aren't sending out texts when your prescription's ready anymore, you have to call up or come in if you want to know'. This is the second time in a month I've had to order an emergency prescription because my prescription 'hasn't been ready'. Last time this happened and I called up Lloyds to get the emergency prescription in the place of the regular one I ordered in plenty of time, they told me they couldn't get me my emergency prescription either because they 'didn't know how the computer system worked' and that there wasn't anybody they could pass me over to who did understand it. So yeah, pretty impossible to get your meds from this pharmacy currently. Also my boyfriend got verbally abused by a staff member who I believe was in a managerial position when trying to pick up an emergency prescription a while back. 10/10 would not recommend.

   almost 4 years ago
3. Susan Norman ★★★★★

   Fantastic service from the staff. My parents usually take a taxi to collect their prescriptions from this pharmacy, but being in their 80's and taking the advice not to go out were stuck ...however, the pharmacy manager has today organised a volunteer to collect and deliver their prescriptions. As I live 60 miles away, I am extremely grateful, especially as the staff here are so very busy. I know my parents are very thankful.

   almost 5 years ago

1. Ben Burton ★★★★☆

   I found the reviews a bit unfair. The staff are always polite and courteous with me, never had a problem with them in all my years. Pharmacy is in a supermarket so sometimes they can be very busy or feel understaffed and I feel sorry for them with the back lash they get from Chichester's high standards. The staff do a great job and I have no quarrels with them and fully understand why the phone can be busy or the wait long, and my heart feels for them with this when they get rude customers or harsh reviews.

   more 6 years ago

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