Eden Vets

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Reviews

1. Anne Duddy ★★★★★

   Here’s a polished, heartfelt review you can use for Eden Vets in Shavington and especially for Viorela (Viola) Singeorzan: ⸻ ⭐⭐⭐⭐⭐ A Truly Life-Changing Experience for Coco Our dog Coco was referred to Eden Vets due to her extremely complex skin allergies. We had tried everything possible with our regular vets, but nothing seemed to help. She was constantly scratching, rubbing herself along the floor, and losing large amounts of fur. Her paws were so sore from biting that they would bleed, and she became so uncomfortable she would barely move from her bed. It was heartbreaking to see her lose interest in everything she used to love. Once the referral to Eden was made, we were contacted the very next day and booked in for a consultation. From the moment we arrived, the care we received from Viorela Singeorzan was incredible. Our first visit was very in-depth, with Viorela taking the time to fully understand Coco’s history. She ran multiple tests during the appointment and discussed the results with us before we left. She had a good idea of what the underlying issue might be but explained clearly that we still needed to identify the root cause of the flare-ups. We were given a plan to follow, but unfortunately Coco quickly worsened. After contacting Eden again, Viorela arranged to see us immediately. That same day, she prescribed a brand-new medication, Zenrelia—so new that no animals at our own vets were on it yet. Within just two weeks of starting the medication, Coco began making amazing progress. Her itching has reduced significantly and the biting at her paws has improved dramatically. Her fur is slowly growing back, the bald spots are becoming less noticeable, and she is finally sleeping through the night. Best of all, she has started playing with her brothers again. Our little girl is slowly returning to the diva she has always been, and it’s such a relief to see her happy. I cannot thank Viorela enough for her passion, expertise, and genuine care for Coco. She has gone above and beyond for us. The rest of the team at Eden have also been wonderful—friendly, helpful, and extremely accommodating with appointments, especially since we travel from Stafford for Coco’s dermatology care. While Coco is improving, she still remains under Viorela’s care with regular reviews as we continue to work towards finding the exact root cause of her allergies. We’re hopeful that with her guidance, we’ll get the answers we need soon. Eden Vets and Viorela have truly changed Coco’s life—and ours. We are incredibly grateful.

   almost 2 months ago
2. Nicola Clogg ★★★★★

   Recently moved both dogs here after service at another vets locally seemed money orientated rather than about the animal. Eden have been brilliant on every visit. The clinic is calm clean and welcoming. They really proved how caring they are when we recently put one of our dogs down. They made the whole situation as easy as possible. All the staff were compassionate and supportive whilst keeping the dogs best interests in mind. I can't thank them enough.

   almost 3 months ago
3. Natalie Passant ★★★★★

   Our cat Hector recently underwent a ventral bulla osteotomy at Eden Vets under the care of Ginnie Jones, and I cannot thank the team enough for the incredible care he received. From the very first consultation through to surgery and aftercare, Ginnie and the whole team showed such professionalism, skill, and compassion. The procedure was explained clearly, updates were given at every step, and we always felt Hector was in the very best hands. The surgery has truly been life-changing for Hector. His recovery has been excellent, and it’s amazing to see how much more comfortable and happy he is now. We were shown photographs of the surgery and were given detailed explanations that really helped us understand what he had been through, which we deeply appreciated. We are so grateful for the outstanding care and expertise at Eden Vets and would not hesitate to recommend Ginnie and the team to anyone needing specialist veterinary treatment.

   almost 5 months ago

1. Merete Hass ★★★★★

   The Team at Eden have been absolutely brilliant looking after Margs. It’s never straightforward looking after another vets pet (we are the worst worriers and know too much!) but from my initial worried messages to the reception team through to the nurses and the vets everyone has been absolutely wonderful. What reassures me most is that she has the continuity of staying at the same place for the initial consultation through to advanced diagnostics and nursing. Everyone has been so thorough, have kept me updated and been reassuring, practical and straightforward. I even got sent a little picture of her being fussed by the night nurses. Thank you very much Eden ☺️

   almost 8 months ago
2. ellie cowburn ★★★★★

   Absolutely amazing vets who go above and beyond! My girl Purdy was in for over a week and the love, care and hard work given to her was incredible. They kept my updated at all times, we got to go visit her in a lovely room and was always made welcome by reception staff. I can honestly say they are the best vets around and I am so glad I got to bring Purdy home without them this wouldn’t have been possible.

   almost 10 months ago
3. Jennifer Joinson ★★★★★

   Tom amd his team were amazing when Rita needed cruciate surgery. She is a very nervy dog but they took excellent care of her both medically and by keeping her calm and happy. Can't recommend highly enough.

   almost 2 years ago

1. Cheshire Dog Lady ★★★★★

   Our dog received excellent post neutering care from nurse Zoe who is incredibly knowledgeable. We wanted to move him on from Puppy to adult food & received very thorough nutritional advice. I can't recommend this practice enough.

   almost 3 years ago
2. Sam Nickson ★★★★★

   Massive thank you to Julie and the staff here who helped me out at short notice with insulin for my cat when my delivery didn't arrive. We aren't even registered there, shame we don't live close enough or we would definitely register all our pets. Highly recommend. Thanks again!

   almost 3 years ago
3. Miles Aston ★★★★★

   We were referred to Eden after our dog Lacey was very sad. While it may not sound like a good enough reason, it was so out of character for her. Lacey was initially seen by Vet Kate. Kate is friendly, professional and extremely knowledgeable, you can tell from the moment you meet her. I was so nervous about leaving my dog with a vet I had never met or heard of, but was immediately set at ease. Kate took Lacey to do some tests and things initially weren't looking right. Lacey was rushed for surgery where they found a grapefruit sized mass next to her kidney. I was told it was likely cancer due to its size and position but only a scan could confirm. We had the scan and thankfully it was not cancer. Georgie the surgeon warned me that this was a pretty abnormal surgery and because of it, had risk involved. There were lots of blood vessels around and it would be very easy to accidently nick one in which Lacey would likely not make it. The surgery went perfectly, and Lacey stayed with Eden for around 4 days. I was updated on her condition every morning and evening by the staff there. All of which are not only exceptional vets, nurses and general reception staff but also people. This turned out to be a very serious condition and without Eden, my Lacey wouldn't have survived. She is now absolutely perfect and as of a few days ago finally signed off as perfectly fine. I will forever feel a debt to Eden for saving my beautiful girl! Miles, Georgia, Lacey and Truffle xx

   almost 3 years ago

1. Kate Somerfield ★★★★★

   A fantastic team with incredible staff, I used the service out of hours when my Retriever became acutely ill on Sunday night.. I sadly lost him but the whole experience was made so much easier by the care and compassion shown to us. The vet Eve was so lovely and came out at once, diagnosed him quickly and gave us plenty of time to say our goodbyes. The charges were so reasonable for the high standards of care received and we were sent a lovely handmade card today. Wouldn’t go anywhere else now ….. and I work elsewhere (within the industry). Our 2 other dogs are in superb hands at Eden and one day, in time, no doubt another little golden baby shall join their patient list,,, Thank you so much again EVE and all at Eden Vets. You are a credit to your profession.

   almost 3 years ago

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