Emergency veterinary care in Stourbridge

“Best vets around I moved to blacks vets from another practice after being badly treated. I had been going to the previous practice for nearly TWO YEARS!!! and I was still no further forward with what was wrong with my dog Billy. After only two visits to blacks he was diagnosed with a rare life limiting illness sadly. I was devastated. From that moment on even with the insurance everything was dealt with amazingly. The staff are lovely, kind and understanding. The vet who I saw was so brilliant. He treated my Billy like his own. All insurance was paid out with no problems. To the point I used up my whole policy. Which due to the fact he had so much work done. They did everything they could to keep him going. At the end when the time came to say goodbye they treated us like royalty. Made us feel so special. It was such a peaceful passing. I was devastated. They even took a fur clipping and put it in a bottle for me and a paw print for me to кеер. If you want a good, caring, genuine vets look no further”

“Our elderly cat was a patient of AK Duncan for 18 months after we adopted her. She suffered from both thyroid issues and kidney failiure which meant she required regular vet visits and blood tests. Hannah was our primary vet and although our cat was an angry and difficult patient at times, she was always treated with gentle care and patience. Hannah did everything she could to provide options and care to prolong her life, comfortably and informed us of all options. Sadly we had to say goodbye to her a few weeks ago and again, although incredibly painful, Hannah went above and beyond to make it as comfortable and as dignified as possible. It was clear that she was invested in our family and our situation which was a huge comfort.”