Vets Now Stoke
“I just wanted to say a huge thank you to the amazing team at Vets Now Stoke. My dog Kya had been attacked by another dog during a walk, and when I arrived at the clinic I was completely beside myself with worry. From the moment I walked in, Amanda at the front desk was so kind, understanding, and compassionate. She got me some water and took me into a consultation room without delay, which meant so much in such a stressful moment. Katie, the vet who treated Kya, was absolutely wonderful — calm, reassuring, and incredibly thorough in explaining everything that was happening. It really helped ease some of my anxiety knowing Kya was in such capable and caring hands. In moments like this, the last thing you want to think about is finances, but Amanda was once again amazing — patient, clear, and never made me feel rushed or pressured. I also want to say a heartfelt thank you to the man who answered my initial phone call (I'm so sorry I didn't catch your name). I was very emotional and overwhelmed, and he was so calm, kind, and reassuring on the phone — exactly what I needed in that moment. Thank you all for the care, compassion, and professionalism you showed both Kya and me. You made an incredibly difficult experience so much more bearable, and I’m so grateful”