Emergency veterinary care in Birmingham

“Changed to Brentknoll after poor service from previous vets who I had been with for over 20 years. They could not get my dog in for check up for an ear infection as deemed it "non urgent" and could only offer me appointments several days later (initially called on the Saturday and told to call back Monday and then when called back on the Monday was only offered their practice 8 miles away or the next day - by which time my dog was in agony). Brentknoll were lovely from the moment I called and got me in within a couple of hours. Lovely service and sorted her out so wouldn't hesitate to recommend. Transferred to Brentknoll from now on and will avoid the other vets like the plague!”

“Best vets around I moved to blacks vets from another practice after being badly treated. I had been going to the previous practice for nearly TWO YEARS!!! and I was still no further forward with what was wrong with my dog Billy. After only two visits to blacks he was diagnosed with a rare life limiting illness sadly. I was devastated. From that moment on even with the insurance everything was dealt with amazingly. The staff are lovely, kind and understanding. The vet who I saw was so brilliant. He treated my Billy like his own. All insurance was paid out with no problems. To the point I used up my whole policy. Which due to the fact he had so much work done. They did everything they could to keep him going. At the end when the time came to say goodbye they treated us like royalty. Made us feel so special. It was such a peaceful passing. I was devastated. They even took a fur clipping and put it in a bottle for me and a paw print for me to кеер. If you want a good, caring, genuine vets look no further”

“I have been with Orchard Vets for almost 5 years and they have always been nothing short of excellent. Their care, friendliness and service has been exceptional. I am very sad to be leaving them, as a change of address, to a distant location, necessitates the move. Thank you, Orchard Vets, Harborne.”

“Our elderly cat was a patient of AK Duncan for 18 months after we adopted her. She suffered from both thyroid issues and kidney failiure which meant she required regular vet visits and blood tests. Hannah was our primary vet and although our cat was an angry and difficult patient at times, she was always treated with gentle care and patience. Hannah did everything she could to provide options and care to prolong her life, comfortably and informed us of all options. Sadly we had to say goodbye to her a few weeks ago and again, although incredibly painful, Hannah went above and beyond to make it as comfortable and as dignified as possible. It was clear that she was invested in our family and our situation which was a huge comfort.”

“Absolutely amazing and caring staff! Taking our beloved dog there knowing she was going to have her last breath at the waterfront vet centre was so upsetting but the staff were so empathetic and could not do enough for us! Even a little card a week later expressing their condolences. Couldn't rate them highly enough!”

“Had my puppies 1st vaccination here yesterday and was a pleasant experience. The vet was lovely and understanding.”

“The team at Severn Veterinary centre are the best. Caring compassionate Knowledgeable and professional. Wouldn’t go anywhere else for care for our dog Rory.”

“I honestly couldn't recommend Fivelands Moseley more highly! My dog Bowie is a "frequent flyer" at the surgery and we really are treated like family. Bowie loves his visits to the vets as he gets loads of fuss from all the staff. The care he receives is second to none and this is very much prioritised over profit. When Bowie lost an eye 18 months ago, I was touched to learn that the costs for eye pressure tests were dramatically reduced so that these became an affordable standard part of an eye exam. Bowie now has his eye pressure checked during every appointment, and I'm sure this lowered cost has supported the eye care of many other dogs too. Bowie has also had two expert surgeries at Fivelands, which were very successful and life-changing for him (especially his BOAS surgery). We're so grateful to live so close to such a great surgery - we wouldn't go anywhere else (even if we move!)”

“Always a friendly, sympathetic service from all the team here. We've been going there with our dogs and cats for many years.”

“Pete Rogers is a fabulous vet, very caring and very knowledgeable. The team he has working for him are all lovely and very good at their jobs. He has looked after my dogs for several years, and because of the level of service provided by him, I have followed him on each of his moves. I now have to travel over 20 miles each way but it's worth it as I totally trust him with my dogs. Vets fees are expensive but if I can get the drugs on line cheaper, Pete is always happy to provide a prescription instead so I can save money. Thank you Pete and the team.”

“When we took our beloved Frenchie we were terrified we were going to lose her. From the moment we met the vet we were reassured she was in good hands. Throughout the treatment the communication was excellent and the reassurance and sensitivity from the reception team to the vets was outstanding. Our baby is almost back to her usual self and we cannot express how grateful we are. Thankyou so much ❤️”

“Very welcoming staff and vets. Your animals are well cared for, and any operations and treatments are explained in details. Recommend these vets. Have 5 animals under their care now. But previously i started using these vets when my oldest dog was born in 1994 (under different name) and all of my pets since.”

“Always a happy visit. Would highly recommend this practice”

“Our dog Bruce was really well cared for up until he was put to sleep out of kindness. The love and support we had was amazing. They even allowed us to bring in our other dog to say goodbye after he passed. We will never forget the kindness they showed us on the worst day of our lives. They took some paw prints from him and his fur that we will treasure forever. We cannot thank you guys enough.”

“I was really worried about my dog being neutered but Kat made me feel very comfortable by explaining everything and ensuring Maple would be well looked after. She went above and beyond by giving Maple lots of love and attention - I cannot thank her enough”

“Highly recommend Cats Whiskers, we have left our cats with them each year for 10 years and sometimes more than once a year. Our cats are well looked after, fed and watered. It's like a second home to them now, very clean and if necessary an onsite vet is available. We wouldn't go anywhere else.”

“Very down to earth nice lady's in there my moms dog is a little monster but they sort him and do a fantastic job in the vets and the grooming”

“the best vets in my experience for small animals. i have used first vets on several occasions now for my guinea pigs, the most recent being for an emergency. we were able to get an emergency appointment within half an hour of phoning. the vets are not only knowledgeable but so kind as well. i have experienced different vets surgeries in the past who are afraid of small animals or have refused to touch them but nothing compares to the care both my guinea pig and i received at first vets. the vet we saw talked us through our options and didn’t make us feel rushed to make a decision. unfortunately, my guinea pig was put down but they handled her with dignity and respect, wrapping her in a clean blanket for me to take her home in. i must also praise the reception staff as well, who were so genuinely kind and compassionate. we were so very well looked after on a truly awful evening, i really am grateful to have such a knowledgeable and caring vet practice in my area.”

“So. I arrived at this veterinary practice and was greeted in a wonderful manner by a very hyper receptionist, who escorted me to a seat and informed me that the Vet that had been informed that I have indeed arrived. The Vet then opened the consultation room door, and walked with me into the room, I was then met by a very energetic Spanish woman who was quite clearly obsessed with my canine companion who is called Belle. She provided a thorough examination whilst talking to her in a VERY high pitched tone of voice. She then administered the vaccine and asked if she could show the rest of the practice what a delightful patient she was, in which I agreed, I then saw my companion being paraded around the practice as some sort of icon. Once returned I headed to reception when a male member of staff (Jacobe) I think his name was, shook my hand and said thank you for being here this morning and thank you for being the wonderful human being you are.”

“A lovely home away from home for your cat. Blue had a lovely time here & when we got him home he was happy as when he left. You could tell he was well looked after. Been to another cattery & he was so stressed when I got him home, he smelt & his bed was super dirty. But no such signs this time round after his 4 day stay here. Would highly recommend & definitely use Hall Farm again. Thank you for taking good care of my Blue.”

“All of my animals have been coming here for over a decade, incredible staff and lovely environment x thank you for all that you do!”

“Despite my parent’s dog being registered locally with another veterinary practice and me ringing during their opening hours expressing concern that the dog needed to be seen urgently, I was declined an appointment. I was left ringing round and Shepherd’s Vets came to the rescue with an Out of Hours appointment at home to sadly put to sleep their dog. The visiting vet and nurse were compassionate and caring and I can’t thank them enough for their support during what was a difficult and heartbreaking position. The only vets locally to do home visits and I will transferring my cats to their care to ensure I don’t have a repeat experience of being declined an appointment in a pets hour of need!”

“Thankyou to the staff that look after my dog when he went missing due to the bad weather”