Plumber in Runcorn

“We have now used PPS on three occasions. Each time Craig has attended promptly to either assess the problem or after a written quote has been supplied to carry out the work required. All work has been carried out within a couple of days of our initial call and has been completed effectively and efficiently and the work area tidied on completion. We would have no hesitation in using PPS in the future.”

“Good afternoon Hope this email finds you well. I would like to email you personally about one of your employees Nick who attended my property last night at 9.30pm and this afternoon at 1pm to fix the water pipe that was drilled by Virgin media. I am a vulnerable person with mental health issues and I have a child who lives with me. We have had no water for 24 hours. Nick took ownership and handled this nightmare with care and love. He has been amazing through this whole ordeal and the only person who has not lied once. He is a man of his word and kept his promise. He worked tirelessly to get our water back on and did not give up. He is the only person  that has brought a smile to our face whilst going out of his way to help us. He is an asset to your company and his experience and expertise has shown through the last 24 hours which have been hell for us. I cannot thank him enough He literally saved me and my son when everyone else left us, lied to us and hung up the phone on us. He has remained professional, supportive and truly gone above and beyond. This person  is an amazing human being and deserves every benefit your company can provide for him. I will be leaving further positive reviews for Nick on social platforms, but I wanted to reach out to you to let you know that you need to keep this man in your company as he is a treasure. Please do provide my feedback to him personally and to your operation.managers alongside your CEO. Thank you again you saved us Nick”

“Thank you G.W. A great job replacing the shower cubicle and sink unit. The lads, Anthony and Ryan were brilliant, totally professional and tidied up each evening before leaving. Totally recommend this company.”