Grocery store in Coulsdon

“Great local store and a bonus to send parcels from.”

“Waitrose is always great, the staff is friendly and helpful and the produce quality is very good. Also the free coffee perk is pretty good.”

“Awesome customer service........”

“Very very friendly and kind, I didn't have money to try the really nice menu but I was craving the crisps and she gave me a big discount, a lot of different high quality food options as well as nice comfy chairs and warm cozy room.”

“I haven't got anything to say at this time.”

“Been going here since it opened. Never had any issue. Sometimes they don't have what i want but that's just how it is. I see a lot of people complaining about lack of serviced tills. This is standard over most stores. The cost is too high, If they hire more staff, they up the cost of products to make up the lose. That is how businesses work. Most places don't accept cash. This has been the case for years. Soon no one will. Just something that needs to be accepted.”

“It’s very clean and nice staff 5/5”

“I don't have anything to say at this time.”

“UPDATE I noticed some man (probably the manager) called Syed being rude to his fellow staff and degrading them. Both those staff looked fairly young and was working and then he said something in his language. I approached him and asked for a manager and he said he’s not here and then he walked off. I then continued my usual shop and the boy at the till greeted me respectfully he had curly hair. Syed shouldn’t be swearing and saying these things regardless of if he is a manager or not. Besides this the other staff seemed good. Store is well stocked but the refurb didn’t change much! Should have added more self checkout.”