Gym in Dartford

“I could not be happier after joining this gym! The atmosphere is welcoming, the equipment is top-notch, and the staff are incredible. Big shoutout to Simon, Nathan and Lady Laura - their energy, knowledge and great personalities have made the whole process incredibly smooth and enjoyable so far. Highly recommend!”

“I’ve stayed here many times as it’s ideal for visiting family near by. The staff are always really friendly and helpful and we always have a pleasant stay. Some of the rooms are a bit dated but the beds are always comfy and we get a good nights sleep.”

“Our experience at Mercure Dartford Brands Hatch Hotel and Spa was amazing! Our room was of their new ones which was beautifully made, it had all the essentials you would require for your stay, and our beds were very comfortable. My husband, daughter and I had booked in for the Ishga massages at their spa and the masseurs were truly skilled. My masseur, Joy, was great and asked what type of pressure I liked and she was very talented. I was completely relaxed and refreshed at the end of it. My family gave me good feedback about the other 2 girls as well, I'm sorry I don't remember your names, I wanted to say thank you! Will definitely be back!”

“Excellent facility. Helpful and professional staff on the main desk and those running children's parties.”

“Super helpful staff member today. Got exactly what I needed for my daughter because she was happy to spend time advising me and I'm delighted it fits perfectly. And they have a great range so I could get another pair of their leggings which wash and last brilliantly. Thank you!”

“Exceptional staffs and the environment is nice.”

“Would just like to add to this review since I see so many people bad mouthing the front desk staff. It's a tough job interacting with people who lack basic communication skills, how hard is it to start a conversation with "Hey how are you?" Before going off on a rant about something that you could easily resolve yourself if you were able to install Instagram on your phone. Yes, I'm sure they may seem unapproachable at times, I certainly would if I've just had some Karen tell me I'm useless and they're going to speak to HO or leave a complaint about me. So start your interaction off with a positive, smile, ask them how they are, and apologise that you're about to add to their stress. I guarantee that will make all the difference. It's a leisure centre, there are multiple facilities that need managing and the poor, underpaid desk staff might not have the answer to your query immediately available. If you make them feel bad about that, they definitely won't put the extra effort in that you feel entitled to. Just imagine this is your child on the desk, if they came home everyday upset because some 40+ year old Karen told them they're stupid in one way or another you would lose your mind. Do better.”