Surgery in Guildford

“We went to Medivet Bisley with our cocker spaniel because of his upset stomach. Gaia, the vet was as usual absolutely lovely and very gentle with him. We left reassured and happy. Even though Ted hates going to the vets in general, he’s learning that we always have a good experience there. Although Ted is only 2 years old, we’ve been there number of times and always received kind and gentle service.”

York House Dental Practice is a leading provider of dental care located in the vibrant community of West Byfleet. Nestled on Lavender Park Road, the clinic serves as a trusted hub for oral health for residents throughout the KT14 region. The practice specializes in advanced restorative procedures, including high-quality dental implants and custom-fitted crowns. Patients seeking cosmetic improvements can benefit from professional veneer applications and comprehensive smile makeovers.

“We honestly can’t thank the team at Aurua enough for everything they did for our dog, Leo. From the very first consultation to the all-clear after his surgery, their care, communication, and kindness were faultless. Leo’s Journey: Leo is our 4-year-old Chug, and earlier this year, we discovered a lump on his prepuce. It turned out to be a cutaneous mast cell tumour. Understandably, we were worried, but once we were referred to Aurua, we felt confident we were in the right hands. Surgery & Timeline: The whole process moved quickly and smoothly. We had an oncology consultation on 12th March, and Leo had surgery to remove the tumour on 21st March. Everything went well, and he came home the same day. We went back for a follow-up and stitch removal on 11th April, and the recovery since has been brilliant no sign of the tumour returning, and Leo is totally back to himself. • 1st Feb: Initial diagnosis • 26th Feb: Fine Needle Aspiration • 12th March: Oncology consultation • 21st March: Surgery • 11th April: Follow-up & stitch removal • Now: Full recovery and no further issues Communication & Care: Every single person we dealt with at Aurua was lovely kind to Leo, and kind to us. He gets a bit nervous in clinical settings, but they were gentle, calm, and reassuring the whole way through. They kept us updated at every stage and always explained things clearly, without being overly clinical. We felt genuinely cared for. Cost & Insurance: We were quoted £5,000 to £6,000. The total bill for Leo’s treatment was £5,985.21. Our insurance (Animal Friends) covered £2,000 of that for the tumour, with a £99 excess. Aurua were brilliant in helping us handle the claims process, it was all clearly explained, and there were no surprises. Outcome:We’re so relieved to say that Leo is now cancer-free. He’s back to bouncing around the house and being his cheeky self. We couldn’t have asked for a better outcome. Final Thoughts:If you’re looking for a vet who’ll treat your pet like their own, keep you informed, and go the extra mile, Aurua is absolutely the place. They were amazing with Leo, and we’ll always be grateful for the care they gave him — and us.”

“Jess is such an amazing dentist. She made us feel so at ease and was brilliant with my 8yo daughter.”

“From the first time we walked in, we were greeted kindly and warmly by the receptionist. They have excellent communication. They always treat our dog with the utmost care and kindness. Their rates are very reasonable. I cannot speak highly enough about this veterinary practice, and wouldn’t go anywhere else.”

“Our cat, Otter recently stayed at the Shima Cat Hotel. The cattery is very clean and it was clear that Andina adores cats and looks after them as if they were her own. When we collected her, Otter was happy and relaxed, and tellingly, settled straight back in at home. Would definitely recommend and will be rebooking next time we go away. Thank you Andina!”

“WOW. Today was my first Chemotherapy session up on Chilworth (my home village) ward. Was a bit apprehensive going there, but the staff and facilities were fantastic and it was a good experience. Thank you some much all the team there and looking forwards to my next visit Kind regards Martin”

“Mr. Sachin Agrawal was very responsive, knowledgeable and helpful. I really appreciated his good service. I highly recommend him.”

“I went into st.peters a few weeks ago now. Just wanted to thank all the women on the Cedar ward and the nurses in SDEC. I was only there for 4 nights but was amazed at how hard they work and how kind they are to the patients. i was quite nervous to be staying overnight as it’s my first time ever being in hospital for myself and you all played a part in making me feel safe and calm. thank you again!”