Internet cafe in Cheadle

“I visited Costa Gatley Sunday afternoon — a clean, well-maintained store with a cosy atmosphere and a good selection of food options. However, what stood out during my visit was an interaction at the till that left me quite surprised, and not in a good way. When I ordered a medium hot drink, the young girl serving me actively discouraged the choice. She suggested I go for a smaller size, saying: “There’s not much difference in size — go for the small and save some pennies.” As someone who has run a business for over a decade, I found this quite concerning. In most places, staff are trained to upsell — encouraging customers to consider larger sizes or additional items, which is standard practice in retail and hospitality. Her approach, while possibly well-intentioned, directly goes against basic principles of sales and revenue generation. Encouraging customers to spend less, especially unprompted, may seem kind, but it’s ultimately damaging to the business. In my view, this isn’t just unprofessional — it’s a risk to the long-term health of the store. Costa may want to consider reviewing training procedures to ensure staff understand the balance between customer service and commercial awareness. Thank you”

“Thank you for the excellent service.”

“Great place to catch up over a coffee and cake staff very friendly and accommodating tables cleared constantly and area always kept wiped down. The toilets were also equally as clean and tidy.”

“I absolutely love this place! If I could eat there every day, I would! ❤️ Their burgers are so yummy and the family who run the café are always so sweet when I come in! 10/10 for food and service, couldn't recommend more!”

“The girls at the village Starbucks are a real credit to the company what should have been a quick order of coffee turned into a pleasant transaction you rarely get today. it really brightened my day. Keep up the great service girls. If I unfortunately find myself back in Cheadle hopefully Claire Chloe and Millie will still be there ❤️”

“There are many Costa coffee outlets in the Stockport area, but this is the best. The staff are fantastic, friendly and efficient, and parking is easy with plenty of seating indoors and outdoors.”

“Went in on Wednesday with my mum and 8 montg old daugher and had the tea for 2. A lovely home made scone, pot of cream and jam and a big pot of tea... for 4.80! Bargin, and really nice! The service was lovely and friendly, perfect little spot for a catch up with friends. Will be going again for sure.”

“Very modern looking Starbucks with high ceilings and lots of light. It would be nice to see a bit more colour, but does provide a nice calming environment. The staff were welcoming and friendly, and although they were rushed, still took the time to apologies for the delay and made sure my order was OK. My drink was delicious as always.”

“All staff are very friendly especially Karen she goes out of her way with a smile and a chat breakfast is always great and place is very clean”