B&Q Wednesbury
“I visited B&Q in Walsall today to pick up some compost and other gardening bits. I initially asked a member of staff, Paul, where to find a particular product, and not only did he point me in the right direction, but he later came over to offer more in-depth help. He took the time to understand what I was growing and gave great advice on improving soil quality specifically for growing vegetables. His product knowledge was excellent, and it really showed that he knew what he was talking about—especially as he mentioned that he grows his own vegetables and uses the same products himself. In a time where good customer service feels increasingly rare, it was refreshing to receive such personal and helpful support. It made me feel confident that I’d chosen the right place to shop. Big thanks to Paul!”
