The Golden Horse Restaurant in York

Reviews

1. Ben ★★★☆☆

   I didn’t want to write this review as we’ve been going to Golden Horse for years and the staff are lovely, but the quality has noticeably declined and our last four orders have been disappointing. The food has been overcooked and mostly inedible, which is a shame given how good it used to be. The service at the counter has always been friendly and efficient, and we did raise our concerns over the phone after a recent order. Unfortunately, the response left us feeling disheartened after so many years as regular customers. It would have been nice to feel our feedback was more valued, particularly as loyal customers and the fact we’d never complained before. We kept giving it another chance based on many good past experiences, but something has clearly changed - whether that’s the chef/s, ingredients, or general standards, I don’t know. There are also a few hygiene concerns that have put us off. I’ve seen a pet dog wandering in and around the kitchen area and also handling food whilst unwell (albeit with a mask on) can be off putting for some. It’s a real shame to say that this was probably the last time we’ll return and I’d have sooner put this in an email if they had a public email/website. Thanks and best wishes, Ben

   almost 8 months ago
2. Arron Thompson ★★★★★

   Such nice friendly staff and excellent food. Singapore noodles/rice are absolutely top notch. Thanks again

   almost 10 months ago
3. Joe George ★★★★★

   Best Chinese in york hands down! Would definitely recommend if your not sure, was very quick tasty and flavoursome, all sauses and stocks tasted homemade. Portions were a good size too so we have leftovers :)

   1 year ago

1. Sam Melvin ★★★★★

   The Golden Horse is quite frankly the best Chinese Takeaway in York… I’ve tried a lot of them, the food is like no other. Quality is amazing, service is incredibly fast, food order for 3-4 people can be ready within 10-20 minutes from ordering on the phone, perfect for a quick pick up. Customer service is brilliant, lovely workers happy to help every way they can. Highly recommended, always go to Golden Horse every time. Thank you

   almost 2 years ago
2. Jennifer G ★★★★★

   Incredible takeaway! Food is cooked to order and is perfection, packed full of taste and flavour. Quick turnaround and ran by a super friendly owner. There’s lots of info on arrival about paying cash and latest pricing so customers have all the info to make a choice - it’s a really hard time with cost of living for everyone, totally supportive and faultless communication. We’ll definitely be back, it’s the best takeaway we’ve had in York!

   almost 3 years ago
3. Julie Middleton ★☆☆☆☆

   Awful food and very overpriced. Chicken in satay sauce, beef in black bean sauce were both tasteless and the sauce was very thin. Menu does not reflect what you get. Wanted the set menu, they are not doing that now! No rice or chips included as advertised on the menu. Great disappointment. Will go elsewhere in future

   almost 3 years ago

1. Chris Green ★★☆☆☆

   It's our local Chinese takeaway. Been regularly over the last few years. Foods okay but it's got noticeably more expensive. Last couple of times, when got home, found we'd been short changed. Not impressed, not sure if we'll be going again!

   almost 3 years ago
2. toby daniels ★☆☆☆☆

   Food was terrible and very expensive, the noodles were inedible, duck was dry as a bone, the rice was flavourless and the prawns were raw. My girlfriend and I were worried about getting ill and could not finish our meal, we had to go to the Indian across the road were we got a very tasty meal, larger portions and for less than half the price. Would not recommend the golden Horse.

   almost 3 years ago
3. Jordan Morgan ★★☆☆☆

   Owner was very friendly. However, prices much too expensive for such small portions. Ordered veg chow mein and got about 3 mushrooms in it. Also I got overcharged. I ordered a large fried rice and got charged extra but only given a small. Very disappointed and was looking forward to try this place. The noodles were teaming with grease, no flavour (never had chow mein without soy sauce), hardly any of them and horrendously overcooked. I've never had chow mein like that. I hate to put a bad word in about this place given all the good reviews but I really was upset that this place didn't live up to expectation.

   almost 3 years ago

1. David Man ★★★★★

   Really nice fried rice and salt n pepper chips. Very friendly lady served me. Would go again.

   almost 3 years ago

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