Awful customer service at this store. I will make sure I will only use the one in the bullring next time. I was kept waiting over 10 minutes downstairs to do an online return and not one member of staff was to be seen on the floor despite the fact the guy upstairs put a βshoutoutββ for someone to go on the till yet I was still kept waiting. 15 minutes later I then saw a member of staff- mid length ginger hair talking to a colleague hiding round the corner. Shocking service for retail on one of the busiest weekends of the year so close to Christmas. I passed comment to the guy upstairs and his reply was βweβre short staffedβ. Well employ some new people then!!! I made sure I put my clothes down and brought them in the bullring H&M instead. Avoid !
Contacts & Location
π Address: 6-9 New Street, Birmingham B2 4RG, United Kingdom
π Phone: +44 344 736 9000
π Website: www2.hm.com
Photos
Reviews
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HR 19 β ββββ
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Richard Farrell β β β β β
Clean and well played out. Abit disorganised at the till and in the changing room. Self service works which is a plus. Bags are poor design and easily rip
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Abdulsalam Palakkat β β β β β
A spacious and well-organized store with trendy selection with affordable prices, multiple floors, and good quality products.
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Steve Woodman β β β β β
Lovely store located in the middle of New Street High street Located on 3 floors Open 7 days a week Monday to Saturday 09:00-20:00 Sunday 11:00-17:00 Great shopping experience Welcoming friendly helpful staff Clean store Everything is available from Women Men Kids Home Beauty Accessories Shoes Sport clothing Great prices Fantastic Deals
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R _ _ _ _ k β β β β β
H&M is a popular clothing store located in Birmingham, UK. The store is part of the global fashion retailer H&M and is known for its affordable and trendy clothing and accessories. The Birmingham store offers a wide range of men's, women's, and children's clothing, including casual wear, formal wear, and sportswear. The store's interior is modern and stylish, with well-organized displays that make it easy to find what you're looking for. The store's staff is friendly and knowledgeable, providing excellent customer service to help shoppers find the perfect outfit or accessory. In addition to its clothing, the store also offers a range of accessories, including shoes, bags, jewelry, and beauty products. The accessories complement the store's clothing, making it easy to put together a complete look. H&M Birmingham also has a sustainable focus and offers a range of sustainably sourced and produced products. The store's commitment to sustainability is reflected in its packaging and recycling efforts, making it a great option for eco-conscious shoppers. The store is conveniently located in the Bullring shopping center, making it easily accessible for locals and tourists alike. The Bullring is a popular shopping destination, and H&M is one of the many stores in the center, making it easy to combine a visit to the store with a day of shopping. Overall, H&M Birmingham is a great destination for fashion-forward shoppers looking for affordable and trendy clothing and accessories. Its sustainable focus and excellent customer service make it a popular choice for anyone looking for a complete shopping experience.
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Coffee Bonesxo β β β β β
After a horrible experience at Zara, the girl who served us on the till was so lovely and kind! It redeemed our time in Birmingham for us. We didnβt catch her name, but she had dark hair and was working around 5pm yesterday on the tills. :)
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Sophie Harrison β β β β β
Thank you to Kaiser at the tills. Polite and very helpful whilst it was a very busy Saturday. Showed me how to use the H&M app, advising me to connect to Wi-Fi. Also helped me use a Β£3 off voucher I didn't realise I had. Patience and good customer service goes a long way. Happy customer.
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bounty dealer β ββββ
The lady was being incredibly racist and fixing my moms english the whole time although she was speaking in clear english yet the second she realised we were not british she would fix even small mistakes like calling tights "socks" with an angry tone and sighing at us. Its actually disgusting that they let people like this work at a store where its clear they have prejudice against anyone thats not british.
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KC Mitch β β β β β
Nice clean store with lots to chose from. Three levels good prices.
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FAQs
What is the address of H&M?
H&M is located at 6-9 New Street, Birmingham B2 4RG, United Kingdom
What is the phone number of H&M?
You can contact H&M at +44 344 736 9000
How can I get to H&M?
You can find directions to H&M by following this map link