I honestly love this café so much. The atmosphere is absolutely perfect — warm, cozy, and so relaxing that I never want to leave. It’s one of those places where you instantly feel comfortable the moment you walk in.
Visited Coffee #1 in Sutton Coldfield on Sunday early afternoon. It was quite busy and the team seemed a little understaffed, which meant there wasn’t much opportunity for staff to engage with customers. That said, the coffee was very good and the team were clearly working hard to keep up. A few extra staff during busy periods would really help ease the pressure and allow for a bit more customer interaction.
A lovely place for a long sit down with a coffee and a good book The staff were super friendly and the atmosphere was both full of life yet relaxed
The coffee place has its strengths with good coffee and solid customer service, even if it gets busy at times. A friendly atmosphere can definitely make up for the wait. Overall it’s good
I ordered a pot of tea and was given a cup with stain marks on, I pointed it out to the batista who apologised and got a new cup. This cup had bits inside it, but was still put on my tray. I told the batista that this wasn't clean either. Batista proceeded to check 6/7 other cups and blamed someone else for them not being clean. They were all put back where they were found and were not put to clean again. Bit of a worry!
lots of space (there is a large downstairs part - not sure of a lift or steps only), lots of choice in coffee, cakes, sandwiches and friendly staff- note can take pets inside so expect to see animals in there
Poor experience, cutlery dirty and stained, 2 slices of cake given on the same plate and expected to transfer these onto the second plate provided - making the dessert look a mess and unappealing, got half a cup off coffee instead of a full cup. Very unpleasant experience, won't be coming again any time soon. Nearly £20 for 2 slices of cake and 2 coffees and can't even get clean cutlery and put on own plates. Shameful.
The staff are really friendly and so helpful, especially with helping my disabled father. The food is good and the drinks are really nice. Cheaper than Costa or Nero... Plus doggos are allowed!
My second visit to this upmarket nicely decorated coffee shop. Today I went for the advertised and newly promoted oat latte. Not my cup of tea (excuse the pun) and not inexpensive at £3.05. The service is so good here, that if you don't enjoy your drink the staff will gladly change it. Well done to the team, I look forward to drinking in once the restrictions are lifted
Coffee#1 Sutton Coldfield is located at 69-73 The Parade, Birmingham, Sutton Coldfield B72 1PA, UK
You can contact Coffee#1 Sutton Coldfield at +44 121 355 6160
You can find directions to Coffee#1 Sutton Coldfield by following this map link