Malmaison Leeds

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Reviews

1. Emma Woolner ★★☆☆☆

   Stayed here over the weekend for a wedding, rooms were clean and needs met by kind cleaning staff. Cocktails in bar/lounge area were nice but not adequate staff so was long waits. Food was so disappointing and such a small menu!! So we had booked for a larger table the night before the wedding, I had ordered a burger which was dry and burnt, missing items and food taking an 1hour and 40 mins to even get to the table, dietary requirements completely over looked despite being discussed before! Poor customer service skills from a blonde haired ignorant waitress who completely disregarded complaints and sighed at the customers and walked off! such a shame as the hotel is lovely and in a great location but the food and service downstairs was awful.

   almost 3 months ago
2. Mark Jones ★★★★☆

   We stayed here last Friday as we were taking in a concert at the arena, We chose this hotel specifically for the location, just a 15 min walk and close to the city centre. Easy to find when driving in and the car park booking (Q Parks) worked a treat, Check in was swift and easy, the room was ready 30 mins prior to check in which was a bonus. The upgraded room was nice, no problems with noise up on the 4th floor and the room facilities were as you would expect. Nothing flashy that blew your mind but it was a good size, very clean and a nice bathroom. Food wise we only ate Breakfast there and it was very good. I tried a bit of the chef's grenola and it was the best I have had anywhere, seriously. The full English was on point, a nice sized portion without going over the top. My only gripe would be the bar and breakfast area, it was too dark in there for my liking, I appreciate it's in the cellar so there wasn't much natural light but the decor was dark and drab too. It needs brightening up to put you in a good mood. Overall it was a great overnight stay, we go to Leeds often and we have stayed in numerous hotels but providing it remains competitively priced, it will be our go to hotel in the future

   almost 4 months ago
3. Rachel Leow ★★★★★

   Lovely hotel, last visited 6 years ago and still as good as it was the last time. Great vibe and ambiance, my room - a Club - was very large, extremely clean, and comfortable. Nice little touches like four Nespresso pods, fancy tea, nice biscuits and a couple of Ferraro Rochers. Beds incredibly comfortable, couldn’t hear any noise at all, and black out curtains kept out the light! It was my birthday stay and was pleasantly surprised to receive a voucher for two free cocktails in the hotel bar. The bartender was fab, environment was great - 10/10 all round for the stay and would def come back. Price/performance ratio excellent.

   almost 5 months ago

1. Leanna S ★★★★☆

   Enjoyed my stay at the Malmaison Hotel. My room was very large and had everything I needed. The only issue was that it was a bit cold in the room and I couldn't seem to get the heating to work properly. The shower head in the bathroom as also a bit old and leaky.

   almost 2 years ago
2. Sarah McGowen ★★★★★

   2 night Christmas eve and Christmas Day stay was wonderful at Malmaison. My husband and i went last year and loved it and could only hope it would be as good, and it was. Beautiful room, everything we needed, great breakfast. What really stands out is the lovely staff. All our requests were met, i.e early check-in, quiet room. All the staff were really friendly and so hopeful. Special mention to Chloe on reception and Gary, the Manager, who took the booking. But all, breakfast staff, bar staff and housekeeping did a wonderful job. Many thanks.

   almost 3 years ago
3. Mark Bready ★★★★★

   Great location, room was fantastic, they upgraded us for free to a better room as soon as we arrived. Was a slight over bill I'm guessing due to the upgrade, apologised and refund money in less than 24 hours. Staff where great, guy at reception was so welcoming, can't fault the stay in any way.

   almost 3 years ago

1. Peter Miranda ★★★★★

   I was located in a room located near the stairwell, room was clean but i would have prefered an exterior room.. The customer service was first class. A little fridge would have been better but it appears it was removed probably because of the virus that took over the world. I would stay here again, just a different room

   almost 3 years ago
2. Sally Baxter ★★★★☆

   I stayed here for a few days to explore, great location close to the station, harbour, city centre. The rooms are very comfortable, there's a few picky bits with decor, the bathroom could do with a refresh and some of the stairs needed a hoover/dust, but the room itself was very clean, light and spacious. The staff were friendly and helpful. The service at breakfast is great and well worth the money. The restaurant is worth popping into even if you aren't a guest, the beer and burger deal is a bargain, there a relaxed vibe and good ambience its the perfect spot for catching up with friends.

   almost 3 years ago

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