M&S Foodhall

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Reviews

1. Urszula Minogue ★☆☆☆☆

   Do not buy pot plants from M&S. A poinsetta I bought died after three weeks but no refund or exchange. Very sad, not the M&S of old

   1 month ago
2. Nikita Poharkar ★★★★★

   Love the experience at the M&S food hall. Fresh veg and my favourite bread are available here all the time. I love the 5 only ingredients bread. It's tasty and bargain price. Veggies are fresh and have a decent price range. The staff is polite and friendly plenty of parking space.

   almost 2 months ago
3. NS 2024 ★☆☆☆☆

   Store itself is ok but it’s in a rather rough neighbourhood & parking is a MAJOR issue; I mean they do have on-site parking but it’s always full & if you end up staying for more than hour (which can happen if you are doing your weekly shopping), there is a £100 charge!

   almost 3 months ago

1. Chris Sherlock ★★★★☆

   Great selection of fresh and frozen food. Friendly and helpful staff. All this in spite of the roadworks outside. Car park open - just follow the diversion.

   almost 3 months ago
2. maria ★★★★★

   Nice store with quality goods. I love M&S as they are always clean and you can find good quality products. Fruits and veggies, good bread, and tasty ready meals. Variety of beautiful plants and flowers.

   almost 2 years ago
3. Michalina Jakubczak ★☆☆☆☆

   The parking next to the shop is now highly limited. The “free parking” is so short that if you also want to go to any other shop in Moseley, you will likely overrun the allowed time.

   almost 2 years ago

1. Sheila Nolan ★☆☆☆☆

   I also received a 100 pounds parking charge. I always used the parking only for shopping, but this time I also went for a quick coffee and the car was parked for just over an hour. After I received the parking charge I went back to see where the signs are. The signs are not obvious and the font is really tiny. The main one stating that it's private land and that T&Cs apply cannot be seen if you turn into the car park from Oxford Road. Well done M&S!

   almost 2 years ago
2. Bertuol Translations ★☆☆☆☆

   I got a £100 parking charge for overstaying in the car park even though I usually just shop and leave. They have recently introduced a parking time limit but the main sign can only be seen if you are driving into the car park from Mary's Row. The other signs have a font so small that of your eyesight is not perfect, you need to take a picture and magnify it to be able to read it. I approached M&S and they said that it is not appropriate for them to intervene. I think it is appropriate to have clearly visible signage for customers...

   almost 2 years ago
3. Yusuf Katba ★☆☆☆☆

   Your customer service is absolutely horrendous! We ordered a bday cake for a little boy for todays collection, and 3 different staff told us different things! As well as calling customer service and being disconnected twice as they said they couldn’t get in touch with the food counter!! And then calling again and to be told that the cake couldn’t be made as they didn’t have the ingredients. Really a food company doesn’t have the ingredients to make a cake?? Atleast have the courtesy to email or call your cusotmers to let them know! It was a bespoke cake which I can’t even get anywhere else at short notice! Work on plesssing your existing loyal customers as opposed to branching out and reaching for new customers!!

   almost 3 years ago

1. W Ullah ★☆☆☆☆

   They share their car park with a popular family run restaurant. Due to corporate greed, they have somehow had the terms and conditions of the car park changed so that you can only park there for one hour. They know most shoppers will easily complete their shopping by then but what of families who want to eat next door? It’s impossible to be seated, served and finished with your meal etc within an hour especially with children. They’ve effectively made sure that the car park is exclusively for them.

   almost 3 years ago

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