Mercure Sheffield Parkway Hotel

Reviews

1. Jason Woolley ★☆☆☆☆

   Never again. Looks nice and clean on the pictures but couldn't believe the bathroom had been cleaned with very strong bleach. Couldn't use it. The heating/air-conditioning unit was making me wheeze and turned this off. These are known to harbour mould particles over time and need cleaning regularly. Obviously they don't here. The bed was not secure and shot sideways when you got in. The breakfast was dry. Staff non existent. Very strange experience. Definitely not for me

   1 month ago
2. Angela ★★★★☆

   First night food was good , very good portion size ( to much really ) Breakfast lots of choice , but eggs had a hair on ( only 3 left on tray hair was on 2 chef took one away , felt all should have been removed Evening meal 2nd night , mushroom soup not to everyones taste bread was really nice , main course fish chips & peas FISH WAS NOT GOOD pudding really nice sticky toffee very light Room Bed very comfortable cobwebs in the corner to tge left of the bed Overall very satisfactory Staff Ecellent

   almost 3 months ago
3. Adam Zawistowski ★★★☆☆

   The hotel does not reply to or even read emails. There is no drinking water in the room, which is usually a standard in 4-star hotels. The sound insulation in the rooms is very poor — you can hear everything happening in the corridors. Breakfasts are modest, and decent-quality coffee is available only at an additional charge

   almost 3 months ago

1. Zainab ★★★☆☆

   I stayed in this hotel for 2 nights, check in was easy after I had worked a long shift which was nice. However, the room itself stunk. It smelt like mould. I can’t describe it. . On the second night after coming back from work the key didn’t work. It took 25 mins for somebody to come to reception and rectify the matter in 2 secs. But a few people were struggling with the same thing. Overall it was okay, if you can get past the room smell.

   almost 3 months ago
2. Sarah Taylor ★☆☆☆☆

   Awful. I would not recommend this hotel. Nothing about it was acceptable. I've had better experiences in 2-star hotels. This is not a 4-star hotel. Stayed with my 18 year old for 1 night on October 4th 2025, twin room. My son said it's the worst hotel he has ever stayed in. The worst part was the noise from other guests - there was a lot - despite a feature of the hotel being described as 'sound proofing'. More like false advertising. And I don't mean rowdy, shouting hysteria. I could actually hear other guests emptying their bowels. And whoever Nathan is, I hope he listened to his Dad and put his shoes on so he could carry on running the corridors at 6am. The walls must be made of paper. There was a lot of noise. Soft furnishings were very tired and stained, including the curtains. I couldn't use the TV as the remote control was so sticky and worn the text had come off the buttons. There appeared to be black mould growing on the shower floor. The smell in the corridors and room was really unpleasant. It was not mentioned to me on arrival that I needed to book my car in, or I would be fined for parking, the desk staff were unapologetic about this. I was also slightly concerned by the booking notifications which referred to me as 'Mr', which I am not. Gender is a protected characteristic - the hotel should be more careful about this. Spoke to reception about all of this. They really did not care. I chose the Mercure after good experiences in other hotels, but I will not be using them again after this experience.

   almost 4 months ago
3. Paul Blakeway-Long ★★★★★

   After 2 previous attempts to find a hotel with ready access to the motorway, and a good sized area in the room to work, I came across this one. Greeted at reception with a genuine smile and welcome. Check in was simple and quick. Big clean room, huge comfortable bed and pillows. Powerful walk in shower. Great little gym on the ground floor. I had a restful undisturbed sleep. Breakfast was lovely, a hot help yourself buffet with cereal and pastries if you wanted. Check out was again quick and easy. Lovely stay. My now go to hotel for my visits to Sheffield. Thanks team.

   almost 3 years ago

1. Moira Sheard ★★★★★

   Using conference and meeting facilities. Staff were all welcoming , so helpful and very professional. The food was good value and tea break snacks delicious. Tremendous support with IT issues. Good location close to motorway networks and ample parking. Big shout out to the staff who were really excellent

   almost 3 years ago
2. Anthony Hobson ★★★★★

   Very welcoming and helpful. Super Clean. Great food and staff. Rooms where super comfy and looked great. Stayed for 5 nights. Will happily come back again.

   almost 3 years ago
3. leah mckenzie ★★★★★

   Lovely place, very friendly staff. There was a really comical cool guy there called Stephen if you ask him nicely he will personally provide you with room service the entire duration of your stay i ran him so i advise you ask for him when checking in. Will defiantly recommend to anyone. Will defiantly stay again hence the well deserved 5* review.

   almost 3 years ago

1. Rachael Lyon ★★★★★

   Very friendly and clean My trip to Mercure hotel was hassle free. Check in was a breeze with very friendly and informative staff. Room very clean with all facilities that I needed. Breakfast was great value for money with a lots of choice. The gentleman at breakfast, Stephen was an absolute joy and nothing was too much trouble.

   almost 3 years ago

FAQs