Rowlands Pharmacy Mansfield Woodhouse Mansfield, Mansfield Woodhouse

Reviews

1. Craig Taylor ★★★★★

   The staff here have been outstanding, First time used and couldn't fault them at all.

   almost 7 months ago
2. Alan Caudwell ★☆☆☆☆

   Awful service at this pharmacy, this morning called to collect both mine and my wife's prescriptions as we had texts to say they were ready, I was told you can't have them as there is no pharmacist on duty, now normally when you do collect your prescription they get it from the rack, bring it to you, check your address and give it to you, the pharmacist has nothing to do with it, so what is the difference. I have cancer and we both have walking difficulties and we used to have their delivery service which was fine but earlier this year they told us due to staff problems delivery not possible so you will have to collect them, also a few months ago I went collect and was told we can only find your prescription not your wife's, when I got home and opened my bag of medication my wife's prescription form was in my bag, so I went back to Rowlands and said could that be the reason you couldn't find it, then told it will be ready in a few days, this is the worst service in any shop in Mansfield Woodhouse, the staff would rather stand talking than come the counter to serve customers so I will be looking into finding another Pharmacy with a delivery service.

   almost 11 months ago
3. S C ★★★☆☆

   Always seems to have slow service, don't ever go if you're in a rush. But I suppose it's important to check things are right more than once. Sometimes it's busy with staff one day, other days it seems like a skeleton crew. The staff were polite enough but I suppose they have some difficult custom also.

   almost 11 months ago

1. S. ★☆☆☆☆

   We waited for the pharmacy to open it had gone past 9. We had a prescription to pick up I handed it over to the employee who was chewing gum the whole time she was talking to me, who said “computers are down can’t do it” we asked if they would be back on soon and she shrugged her shoulders still chewing gum and said “ I dunno” we ended up needing to purchase an item from the store which I said ok well I’ll just get this please, we hand her the money she comes back “we haven’t cashed up yet so can’t accept cash” why haven’t they cashed up from the night before? And you’re late opening so what is going on? I ended up paying by card. She asked if I wanted my receipt I said yes, she seemed annoyed that I had said yes, The whole interaction was weird , the lady who served us seems too laid back, chewing gum is fine but when you’re taking to customers and not really being polite it come across arrogant. I used to use this pharmacy all the time haven’t been in since pre Covid and it’s awful. No items on shelves its all bare and depressing, staff seem irritated with you already and they are always late opening just to find when you get inside they still aren’t ready to run a business, why open the doors if you can’t take cash sales or take prescriptions ? …it’s a chemist…what else would people come in for?- also the lady on the door who let us in could have said something before letting us all walk up to the counter to be told they can do nothing really. Gone down hill massively and even the responses to bad reviews are copied and pasted 0 care.

   1 year ago
2. Ian ★☆☆☆☆

   I can’t believe how bad this pharmacy is. I booked my COVID 19 booster online and my appointment time was 14:40. I arrived 5 mins early, initially thought the place was closed due to the poor state of the exterior, and joined a long queue of people waiting to be served. When I reached the counter I booked in and was told to take a seat. I sat down next to a lady who asked if I had filled in a form ( she had also not been given one, but had asked for a form after seeing other people filling them in). I went back to the counter and asked the same assistant for a form - she wasn’t aware that she should be given them out and had to ask a colleague and where they were! I was then given a form and a pen, but nothing to lean on like a clipboard, so had to just rest on my leg. I then found out from other people that they had been waiting for over 45mins since their appointment time, one couple gave up and walked out. I was finally called in for my vaccination at 15:20, 40mins after my appointment time. The pharmacist then said that he couldn’t read the form as the writing was too small/difficult to read (I wonder why!), and proceeded to ask me all of the information again so that he could input it into the computer. My 5min COVID booster took an hour! Only use this pharmacy if you’ve got plenty of time and you’ve got no problem with poor customer service.

   1 year ago
3. DAVID JOSEPH CALDWELL, ESQ ★★★★★

   The pharmacist as given excellent advice when required,

   almost 3 years ago

1. Lewis Abram ★☆☆☆☆

   The women working on the tills didn't even bother checking if the medicine was in stock and when the chemist came out it was suddenly in stock

   almost 3 years ago
2. Glen Berry ★★★★★

   If you had problem with your meds they sort it out quickly and there's never a lot of people there when I've been all the staff in there are very nice and friendly

   almost 4 years ago
3. Lillian Mcilvenna ★★★★☆

   There is always a long wait for prescription. There isn't a lot in the shop. if you need anything you would maybe need another pharmacy. They are helpful if you need to order item you want to place from the internet they do there best to get it for you

   almost 4 years ago

1. Allison Harris ★☆☆☆☆

   Totally useless !!!! .... DPD use them as a drop off point but the chemist lost my parcel , then said they couldnt take it as they had a 20kg limit , even tho they've taken the same parcel in twice before and its only 15kg !!! ..... this was desperately needed as its a special diet for one of my dogs , now I've had to ring around inbetween working to try and locate and have it delivered again !!! The lady in the pharmacy was extremely rude and unhelpful and was almost sneering at me !!! .... would def not recommend this pharmacy !!!! If I could give a minus star rating I would !!!

   almost 5 years ago

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