Rowlands Pharmacy Newgate Lane

Reviews

1. Gail Plumb ★★★★★

   Staff are always helpful and I never have to wait long to be served. They are very efficient

   almost 3 months ago
2. Roger S ★★★★★

   A very busy pharmacy but staff are helpful & friendly. Would recommend.

   almost 6 months ago
3. Kevin Spier ★★★★★

   Excellent Service, Very Nice Staff members. Each individual so Helpful, Highly Recommended.

   almost 7 months ago

1. Elaine Barrows ★★★★★

   Felt low today but that changed when I rang to ask for my prescription to be submitted. Lovely cheerful voice on the phone of the girl in the pharmacy cheered me up. They are so kind and helpful and nothing is too much trouble. Lovely team bless you all.

   1 year ago
2. Megan French ★☆☆☆☆

   Staff was very rude!! A brunette lady , I only asked her for baby food and she screamed at me “can’t you see I’m busy “ !!

   almost 3 years ago
3. Carol Tabor ★☆☆☆☆

   When using this pharmacy check before leaving that you have all the items you have been prescribed! I found myself taking another journey back on a number of occasions because of missing items. When I complained the staff member was rude and didn't take any responsibility for the errors. It wouldn't be so bad but like many others I'm dependant on my medication to live.

   almost 3 years ago

1. sara bacon ★☆☆☆☆

   After using these for years and the staff being so pleasant and welcoming, it seems the staff have changed. Following this, I have had nothing but trouble from rude incompetent staff to not being able to either pick a prescription up despite being told it’s ready or having to go back to pick the rest of it up as they failed to dispense it altogether. Then the staff have the cheek to say ‘I should’ve asked for it all.’ I’m sorry, but I thought by asking for a prescription all items on it should be given to you! Disgusting attitudes and service, which is a shame as the previous staff were so lovely and couldn’t do enough for you.

   almost 4 years ago
2. Tim Ghilks ★☆☆☆☆

   staff ignored me, 1 even walked past me to leave, so I left after 5 minutes. zero customer service skills. I will be moving my prescription service

   almost 5 years ago
3. Mark Harrison ★★★★☆

   Very friendly and helpful staff and services, my goto chemist, make you feel welcome.

   more 7 years ago

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