A Place For Everything Chester, Saltney

Reviews

1. Nadine Beresford ★★★★★

   I am so pleased with the hat boxes that I bought - they’re a great size, sturdy enough and just the colour that I was looking for - but even better was the outstanding customer service that I received from Travis. He was so helpful when there was an issue with my delivery (that was Parcel Force’s fault, not his fault), I couldn’t have been more impressed - well deserving of a 5 star review.

   almost 2 years ago
2. Elizabeth Stagg ★★★★★

   I would definitely recommend a Place For Everything. The staff were so friendly & super helpful. We had to make a few tweaks to our order & it was all sorted out quickly for us. :)

   almost 3 years ago
3. G-A B ★★★★★

   Really impressed!! Admittedly I have done a total turnaround with this review (hence the below response from the company, doesn't match this one, and is the reply to my previous review) Originally I had been concerned i'd placed my order and as not received it yet and as it was a business i'd not heard of before, was worried i'd placed it with a potential risky firm....however.....it quickly became clear there was absolutely no need for me to be concerned whatsoever!! The company went out of there way to contact me directly on my mobile and reassure me re: delivery on my order. The MD called himself directly to cover all areas of concern, and was thoroughly charming and a pleasure to speak with. Totally commendable customer service!!

   almost 3 years ago

1. Chelsea Emms ★★★☆☆

   Order placed on 5th January. Part of my order came when expected (5-7 days later) but 7 parts of my order were missing. I emailed asking when the rest is due to be delivered as I'd had no correspondence regarding multiple deliveries. One part arrived a few days later. I received an email the same day asking if the rest had arrived - I informed them that one more part had arrived but still missing 6 items. I have since left 3 voicemails and have sent 5 emails asking for the whereabouts of the rest of my order. If someone had been in contact with me to keep me updated, or at least been honest and told me they don't know where the order is, I would have been happy. To receive no information whatsoever is really poor. The company now have a nice chunk of my money, but I do not have what I ordered. I am now seeking further advice from a legal body to help me get my money back. Edit: I was contacted by customer services after leaving this review. I spoke to a lovely lady called Karole, who was extremely apologetic and explained that there had been some confusion in the warehouse as my items had been marked as dispatch. She also explained that one part was out of stock and informed me of when I could expect this to be delivered. I totally understand these things happen, and although there was such a delay in hearing from the company, I appreciated having an update and an explanation. I've changed my rating from 1 star to 3 stars as Karole was so lovely and the products I've received so far have been exactly as described and of excellent quality. I would consider shopping with them again, but not if I need something in a rush.

   almost 3 years ago
2. Marcia Hopkins ★★★☆☆

   The goods ordered were ok, but I paid extra to have the rail delivered the next morning when my carpenter would be available. to fit it In fact they were not delivered until two days later. As I have had no response from the Company to my complaint it would seem that they are offering a service which is not in their control to deliver.

   almost 4 years ago
3. Jonathan Sammons ★★★★★

   I found the service to be outstanding with dealing in questions about my order, what item to buy and about when deliveries happen. They are very friendly and helpful with no hang ups.

   almost 4 years ago

1. Mauro Tocco ★★★☆☆

   Disappointment is the word that best describes how I feel about this company. With the first order I was missing the brackets which then were sent to me separately and with the second order I everything was ok, a bit pricy but I accepted it at first. But with the third order I started having huge problems which showed signs of disorganasition and lack of attention from the warehouse. I ordered online two additional ventilated shelves and four brackets, very simple order but somehow they managed to messed it up three times in a row! First time I received a vertical bar, something completely different so I contacted the customer service to inform them about the mistake. They communicated me that there had been a label mixed up in the warehouse. They organised the collection of the wrong item and the delivery of my items. Upon receiving the order, once again there was a problem. The shelves were correct but one was chipped and the brackets were the wrong dimension! So, I contacted the customer service again quite frustrated and they arranged the delivery for the damaged shelf and the correct brackets. I finally received the order for the third time and what I found was that only 3 out of 4 brackets were delivered and the quantity in the delivery note was manually amended for whatever reason. This is an unbelievable lack of attention and professionality and they keep wasting my time and my patience costantly waiting for wrong orders which need to be addressed.

   more 6 years ago
2. Konstantinos Kokalis ★★★★★

   Excellent customer service with quick email response. The items we ordered were high quality and at a reasonable price. We placed two orders one after the other, all items were delivered promptly and the quality was as advertised. Happy to recommend. Will definitely return for more!

   more 6 years ago

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