AJB INTERNATIONAL

Reviews

1. Egle Teras ★☆☆☆☆

   I don’t even know where to start, because this was our first truly shocking experience booking accommodation abroad. Upon arrival, we immediately noticed that the place is a heavily beautified version of what is shown on Booking.com. In reality, there is no sign of even basic cleanliness. The condition of the room did not match the photos at all. Many things were broken or dirty: sockets, walls, a cracked TV mounting frame, a visibly damaged lamp, and generally poor maintenance everywhere. The walls were dirty and blackened, and the shower drain clearly had not been cleaned or maintained for a long time. It was obvious to the naked eye that the room was not properly cleaned. The most shocking part, however, was the bed. When we started preparing to sleep and closed the windows, we noticed a disgusting smell. After removing the pillowcases and covers, we saw clearly visible yellowish stains on the pillows and mattress, strongly suggesting dried urine. The smell was unbearable. That was the final line for us. That same evening, around midnight, we packed our belongings and went out to look for another hotel. Unfortunately, everything was fully booked, and we were forced to spend the night there. We stayed in room number one. Sleeping was nearly impossible: every step, cough, and even normal conversations from neighbors were clearly audible. At times, it sounded like a party was happening in the next room. We contacted the accommodation the same evening in writing to report these issues, but received no response at all. The shared kitchen situation was equally unacceptable. In the photos, it is shown that each room has its own cupboard, but in reality this was not the case. Cupboards were crammed with rags, linens, and bedding, supposedly in the same space where guests are expected to store food. The surfaces and cupboards were filthy, raising serious concerns about hygiene and cross-contamination between food, dirt, chemicals, and laundry. We would never prepare food there. The next morning, we contacted the accommodation owner again and informed them that we could not stay under these conditions. They arrived a few hours later and acknowledged the problems. However, the only solution offered was new pillows. They did not even want to look at the kitchen, clearly knowing the situation already. We demanded a full refund through Booking.com, but their customer support has been completely unhelpful and ineffective. As a result, we have contacted our credit card provider and filed a chargeback dispute, and we will not stop until this issue is resolved. If you care about hygiene, cleanliness, and basic comfort, do not book this accommodation. Personally, I would not stay here even for free. This was the worst Booking experience of my life, and two days of our holiday were completely wasted.

   almost 2 months ago
2. MD. Miftabul Alom Tanjil ★★★★★

   It was an amazing experience for me to live there. Very good condition. Neat & clean everywhere & the service was very good. 10/10

   almost 3 months ago
3. Janet Bezani ★☆☆☆☆

   Shocking!! Room stank of cigarettes, window wide open, was given an airfresherer. The shared toilet had been flushed but there were skid marks in the toilet and the seat was broken. The walls and doors had dirty marks, stairs carpet dirty and threadbare, horrible smell on entry. Couldn't stay there, booked into a hotel!!

   almost 5 months ago

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