Barn Lodge Veterinary Hospital

Photos

Reviews

1. Annie Thompson ★☆☆☆☆

   Took my little girl to them. Receptionist thought she was a vet!! Unfortunately they had to put my beautiful little girl to sleep. I was beyond distraught! I was totally uncontrollably heartbroken. I went to the counter and told them I would have to go back with the payment. The bloke said, she’s got a lovely name my mum was called Ria. Now I know this doesn’t sound bad but it was how he said it grinning! While I was out of control sobbing. They never showed any compassion and the receptionist told me to hurry back with the money!!!! My husband had to come and take me home. He was livid! As soon as we got home he went straight to get the money to take to them when my phone rang, it was the vets asking when I was going in with the payment!!! Horrendous service horrendous experience.

   1 year ago
2. Parmjit Kaur ★☆☆☆☆

   Wouldn’t recommend this vets to anyone who would like help for allergies for their pets. Very u helpful and did not offer any advice for my pets comfort whilst waiting on a prescription. No communication whatsoever to let us know prescription is not available. No direct phone line transfer to the correct vets either. Did not let us know which vets our dog had been transferred to as a patient also. Left us very upset as our dog is uncomfortable and left itching. No care for animals and no compassion.

   1 year ago
3. Karen Stephens ★★★★★

   The staff were absolutely brilliant with me & my dog, Eddie. His health declined rapidly over the weekend & I had no choice but to have him put to sleep. From the phone call to when I left they were sympathetic without being gushing. Thank you for making a bad time a little easier Karen

   1 year ago

1. Kimberley Scott ★☆☆☆☆

   My dog was misdiagnosed with a minor illness after being spayed, we got a second opinion elsewhere and she was in emergency life saving surgery the very next day. It's disgusting how many people are critising people like myself who are speaking out about these issues, from what I've seen from other people's negative feedback, you're very lucky if you'd have a good experience here. There's a reason they removed the reviews tab from their Facebook page.

   almost 3 years ago
2. Leah ★★★★★

   I have been coming this vet for 12 years, the care they have shown my dog is second to none. Austin is one of the best vets I have ever known and has helped my dog get through some complex conditions that most could not since a pup. Amazing family run business, Elliot is excellent and so are all the nurses and staff. I could not recommend this vet more and there is no one else I would trust my dog with.

   almost 3 years ago
3. Kit 22 Kat ★★★★★

   My little cat was hit by a car and I was able to have an appointment to have her seen. We feared the absolute worst but the vet was so gentle with her and despite being know as snappy kitty by my nephews, she didn't make a sound with him. He was so lovely. I was so grateful as we have no insurance and could not have afforded a big bill. She is now convalescing at home and I am so very grateful.

   almost 3 years ago

1. Rich Kent ★★★★★

   We've been bringing our Family Pets here since August 1985, when it was owned by Mr Fitton. Amazing during this time, and under Austin's Ownership, to have witnessed the Practice grow and transform into what it is, Today. Cannot fault the Customer Service in any way, and our Pets have always received the optimum Care, regardless of which Veterinary Surgeon has performed the Consultation. Have never considered the Treatment Fees to be overly expensive.. From our Experience, I cannot recommend this Practice, and Austin and his Team, highly enough.

   almost 3 years ago
2. Lyns ★★★★★

   Austin and the team at Barn Lodge were absolutely fantastic. I had a bearded dragon who had some complex problems and they looked after him so well. All the staff were always professional and helpful but most importantly very caring and kind. I would highly recommend xx

   almost 3 years ago

FAQs