Chatelherault Inn

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Reviews

1. Jo McGuinness (Jo) ★★★☆☆

   Took my 80 year old mum in, young girl took us to a table that was wonky, she tried for about five minutes to stick stuff under it before moving us to another table ,only another table in so don’t know why she didn’t just do that to start with, this one had mud all under the table so sat with my seat away from the table. My mum has a small appetite so she asked for half a bowl of soup and a ham toastie, she was told she would be charged for a full bowl which we said wasn’t a problem, I found a brush and shovel to clear the mud up when the young girl came over and said” here and I’ll get that for you doll”, she comes back ten minutes later she comes out with my mums food,a full bowl of soup and a toastie, chef said just eat what you can, we’ll that’s great chef but when we ask for half a bowl how about giving us half a bowl, firstly it’s a waste,secondly it’s not what she asked for and thirdly it’s annoying, she has tremors and her hands shake terribly so she doesn’t like it being so full incase she accidentally knocks it over, lots of people may ask for a small bowl for a child who they are trying to let the child feed themselves so when a customer asks for something perhaps just do what they ask. Was extremely happy to leave,must admit though that another member of staff was just starting as we were leaving,older than the young girl and she was lovely,lovely smile on her face,just a shame we hadn’t been served by her. Looks like it could be a good place if you cleaned the place up a bit and changed your chefs attitude.

   almost 8 months ago
2. grahamlive ★★★★☆

   It was quiet but we were well served and the food was fine and reasonably priced.

   almost 8 months ago
3. M Lawson ★★★☆☆

   Food was ok. Nothing special. We were at a function and food was a little cold but the waitress was working alone and chef ended up helping serve. Service was great but bit disappointed by the just alright food. Wouldn't return I'm afraid

   1 year ago

1. Lee Whyte ★★★★★

   3rd Visit. All Visits have been great. Girl behind the bar is polite and takes good care of you. I never have to wait around for another drink. Food is good, well presented and very reasonably priced. The owner (I think) is also pleasant, nice lady to chat with. Dog friendly. They have little handmade dog biscuit's where the proceedings go to a good cause. Great establishment !!

   1 year ago
2. x WNHG ★★★★★

   Had my wedding reception here last Friday and it was amazing, we asked to decorate the hall the day before and Ann the owner was completely fine with it, the food was amazing and so flavourful and the DJ was amazing too, made me and my wife really happy with picking here as we were not sure and Ann had helped us the full way with the reception. If I had anything negative to say, I would but there is nothing negative here, the barmaids are polite and extremely helpful. And the chef's were amazing as well. I will definitely come back here for a meal some point with my wife and possibly even have our anniversaries here. Amazing 10/10 service and everything else ranging from cheap drinks and amazing food. The drinks were cheap and very nice and I definitely do recommend coming here and having a party/wedding here as it's honestly an amazing atmosphere

   almost 2 years ago
3. Jim Queen ★★★★★

   Great staff and service. Lovely food, I, my wife and grandkids loved it.

   almost 3 years ago

1. Frances Mcgowan ★★★★★

   Had a lovely afternoon here. Was booked for a 70th birthday for 16 adults and 6 children. We were in the conservatory area. The food was ordered in advance and was lovely. Great relaxed atmosphere and service was good and very friendly. Would definitely recommend.

   almost 3 years ago
2. neil dobbie ★★★★★

   Nice pub, dog friendly, good food, choice of beers. Happy to recommend

   almost 3 years ago
3. Maureen Lees ★★★★★

   Excellent food in a cosy atmosphere on a cold day

   almost 3 years ago

1. Gregg Nelson ★★★★★

   First time here in years. Service was great, food was good well presented and good size portions.

   almost 3 years ago

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