Masala Kitchen Restaurant in Bath

Reviews

1. Caitlan Williamson ★☆☆☆☆

   DO NOT ORDER HERE if i could rate this zero stars… i would. the service was absolutely disgusting. i call prior to make sure they are open, since i was ordering late, to which they reassure they can still make my food. i place my order and wait 60 mins, wondering where my food might be. apparently they “attempted delivery” 30 mins prior. however, no call was received to suggest they even “attempted”. when i try to call them again, they ignore all calls. when i took this to the deliveroo customer service, the restaurant lied about their “attempted delivery” so i was not able to get a refund. the deliveroo team gave them a time frame to redeliver the food again, this time i purposely stood outside in -3 degrees weather and provided them with a different phone number. within that time frame, there was no one to be seen, yet they lied to deliveroo again and claimed to have “attempted delivery”. no calls received. no delivery driver. therefore, i did not get a refund at all. i am now £26 down due to their lack of accountability and unprofessional behaviour. order at your own risk that your food might not even turn up, with zero refunds given.

   almost 7 months ago
2. Dean Stephens ★★★★★

   One of the best Indian takeaways in Bath, currys are always good, and the house kebab special is a bargain. Polite friendly staff.. And they have a app which is easy to use.. 11/10

   almost 8 months ago
3. Jake Hann ★☆☆☆☆

   I will admit that I was spolit with curries as a kid. I'm from Lecicester, so my curry standards are high, however... I thought that I'd hit a low for curry already in Bath, but, boy was I wrong. Every part of this meal was insulting, Inedible. The entirety was bad, the curry, the meat, the riata, the naan. It was so, so bad. I strongly advise anyone to not order from this place.

   almost 11 months ago

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