Well Pharmacy

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Reviews

1. Shanka Samarathunge ★★★★☆

   A good pharmacy with all your medical needs and good friendly service.

   almost 5 months ago
2. Graham Kerr ★★★★★

   Local pharmacy with a range of over the counter medicines available too. Used to have a reputation as a bit unfriendly but seems to have improved and haven’t had any problems.

   almost 7 months ago
3. Allen S ★★★★★

   We have used Well Pharmacy a few times when Winchburgh Pharmacy can’t accept your prescriptions as they don’t have basic items. Specially for babies can always rely on Well Pharmacy to supply. Always polite staff and always happy to help

   1 year ago

1. Anna ★☆☆☆☆

   Turned up at 9.20 to collect prescription on Saturday to find it closed. Very hit or miss with this pharmacy. Staff nice enough (although can seem stressed), when it’s actually open but this is so frustrating and a regular occurrence with turning up to find it closed. Not ideal at 9 months pregnant never mind the elderly or those mobility impaired that likely rely on this pharmacy, and for which to make the effort to get to the pharmacy is actually difficult in itself. There’s no concern for the customers it serves as this happens all the time with finding it closed unexpectedly. There’s obviously a staffing issue or something but they would do well to remember that it’s not the customers fault and maybe better communication is needed. Such a shame as the pharmacy really is a hub of a community and this one is falling short.

   1 year ago
2. Lisa Kernachan ★☆☆☆☆

   Absolutely unprofessional pharmacist (a large lady with bad shoes and short hair) Locked in the shop and called the police to say I wasn’t leaving the premises! All cause I asked for the complaints processed. She was very unpleasant to deal with. Tried to explain the issues and was ‘meet with “who you talking too” She also told me to “shut it” She also announced to the shop my personal information there was no consultation just refused to listen or help! She called 999…. The woman is crazy! Avoid. Go to winchburgh.

   1 year ago
3. Andrew Crombie ★☆☆☆☆

   Must be one of the worst chemist I have ever delt with they tell you to your face that you have no prescription left to pick up on a sat morning then later on texting you to say ur prescription is ready and the day before telling people to put in for your prescription 7days before you need it some medication you can’t do that as the law states you can only have so much of it

   almost 3 years ago

1. Janis Greig ★☆☆☆☆

   Customer care nor compassion does not exist, never meet such a uncaring pharmacist before, 2 visits to collect a house bound persons prescription, 1st visit (Monday)no pharmacist on premises, 2nd visit (Tuesday) was given recent new medication but not the much needed now overdue dosette box, phoned pharmacist and answer was can someone collect it, answer is no as someone has already been twice, pharmacist answer was it can get delivered on Thursday, or it can be collected by taxi at the housebound persons expense. So they are willing to give the prescription to a total stranger to deliver. It’s just such a shame that I had to give 1 *

   almost 3 years ago
2. Steve Keightley ★☆☆☆☆

   Doctor sent a prescription for very strong painkillers to this chemist lunchtime yesterday. Went at 16:30 today and the strong but common drug was not in stock. Like a pub running out of whisky. Apparently it came as a surprise that it was a bank holiday in England yesterday. If the doctor gives you a choice to get the prescription yourself, take it. I will now have to spend the rest of the day and a sleepless night in severe pain. Thanks very much Well Pharmacy.

   almost 4 years ago
3. Robert Wilson ★★★★★

   My local pharmacy for as long as I can remember..always courteous and helpful. We all know with the pandemic that all businesses are on a go slow and try to get your items ready on time.. Patient so can only say everyone please be patient..R Wilson

   almost 4 years ago

1. Ian Gordon ★★★★★

   Staff are like family and i always enjoy my time with them again like the G.P the stress they're under is immense so think twice before you start shouting at people who are trying their very best to help. They are all well trained and i'd be lost without them and the hard work and service that they supply, i'd like to thank all the staff for putting up with me for such a long time now, and again please remember they're doing the best they can so don't complain be patient always be kind and remember they're there to help and always do exactly that.

   more 8 years ago

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