I Have visited this store in buchanan Galleries a number of times,and staff has always been welcoming.stef the store manger is extremely helpful and takes her time to make sure i was happy with my purchase also very knowledgeable with information about products i have purchased.
Adele and ciaren were fabulous in helping me clean up my jewellery for my birthday and I can't thank them enough! 10 out 10 highly recommend them both. Have a great Christmas guys!
This review is for Ciarán, you were wonderful! Your customer service is 10 stars, thank you for your advice on watches. I was the lady who purchased the 2 Casio watches and we got to chatting about the craftsmanship of them and also what brands to look out for. I hope you have a lovely holiday, Ciarán and thanks again!
Met a lady called steph a few days ago who works there. She Was very over the top and wasn’t very helpful at all. Kept trying to hard to try and sell me products and every time i had a question she just gave the same answer and never getting a proper response. Felt bad for the other staff there
Went in today to look at rings after being in every jewellery shop in the Argyll Arcade. When we went in we were greeted by a lady called Jean. We explained what we were looking for and Jean gave us good information and helped us chose the best items. We never once felt pressured, Jean was so polite and I could have listened to her all day, she was such a calming and helpful lady, even though we were stressed from shopping, she made the experience so good. We were delighted with our our purchases and the prices, thanks Jean, you made our day
Excellent visit to this store. 5ge manager and her assistant were very helpful.
I called into this store today (9 February 2022) to purchase a gift for a friend's 60th birthday. I wasn't really sure what I was looking for, however Stefanie, the assistant manageress, was extremely helpful - and patient! Throughout the transaction she remained professional, courteous and friendly. Will definitely be paying another visit. W
Sophie was absolutely great. She really helped me to find what I was looking for. Sadly they didn't quite have want I wanted but Sophie was so helpful and informative. Will be going back to that store just for Sophie's customer service.
H. Samuel is located at Unit 32, Buchanan Galleries, Glasgow G1 2GF, UK
You can contact H. Samuel at +44 141 331 1361
You can find directions to H. Samuel by following this map link