The Orient Express

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Reviews

1. Katerina M. ★★★★★

   Food here is consistently fantastic, and the staff at the restaurant are genuinely kind – they’ve even slipped in free prawn crackers, so cute! :) We order from here all the time and never had an issue until our most recent delivery... One of their drivers (they seem to have at least two) was bizarrely rude and ignored the delivery instructions, including the clearly listed phone number. He then announced he’d never deliver to us again because he can't reach us on our “foreign" number (which we only use for the app and we always leave our UK number as a delivery note) even though that number was printed right on the receipt he showed me. Comedy, but not the funny kind! To be clear: this is on the delivery person, not the restaurant. The restaurant has been great every other time, so I’m not docking stars for one dramatic courier!

   almost 4 months ago
2. Michelle Brown ★★★★☆

   Had a takeaway. Food was lovely. Loved the touch of the ‘Thank you, God bless’ written on the bag containing the free spring rolls

   almost 6 months ago
3. Millie Slade ★☆☆☆☆

   Ordered from this place for the first time and food still hadn’t arrived after an hour and a half. I then called the place and the guy was very aggressive down the phone saying i’ve told you he’s on the way he has other orders. Food was tasty but the staff let the place down. Delivery driver was lovely. Will not be ordering again very rude.

   almost 8 months ago

1. craig deneen ★★★☆☆

   It's definitely a game of two halves. The salt and pepper chips, probably the best I've had in years, beef in garlic sauce, outstanding. The sweet and sour chicken was/is shocking. Look at the pic. It may as well be s&s batter. Seriously, this was the same for every ball. Yeah, do what I did and play spot the chicken. Would I order again? Yes. Would I order s&s anything, hell no!

   1 year ago
2. Miss Elle B ★★★★★

   We have ordered takeaway from here a few times. It is consistently a high standard! Best flavour, spice and succulent meat with the best quality vegetables. Highly recommended to everyone with good taste ✨

   almost 2 years ago
3. Mr Poopams ★☆☆☆☆

   Unfortunately awful. Food arrived just over an hour past the estimated delivery time slot (over 2.5 hours after I placed the order). I had to call up twice to chase what was happening, of which during my initial call I was hung-up on despite being polite. The order then arrived incorrect (completely different item). I was told I would then have a refund for the incorrect item. Over an hour since then and still no refund (I imagine that was a lie). I have ordered here before with no issue and ok food but this was really poor all round. Not sure what was happening but it was just a real shame. Won’t be ordering from here again for some time. I never really leave reviews but I had to for this because it was just so bad.

   almost 3 years ago

1. Hannah Hall ★★★☆☆

   Had food delivered via Uber Eats so couldn't comment on the atmosphere, but the food wasn't quite what we expected. Duck with ginger and spring onion was taken literally with loads of duck fat and some onion chucked in for good measure. King Prawn Chop suey was sweet and sour sauce with King Prawns, spring onion and some bamboo shoots and Broccoli?? That's by far the weirdest version I've tried. The Spring rolls were fab though, and free prawn crackers was a bonus.

   almost 3 years ago
2. Chi ★★★★★

   Best Chinese takeaway food I've ever had. Staff are very friendly. I always get free prawn crackers and spring rolls, meals always ready when I arrive to collect. I highly recommend: Beef Chow Mein (dry), Singapore Vermicelli, Sweet & Sour Pork, Salt and Pepper Squid, Salt and Pepper chips.

   almost 4 years ago
3. K O ★★★★★

   I am a very picky Chinese eater, and I am writing this review after having tried their Singapore Fried Noodles (which is a favourite dish of mine that I use to judge the quality of the kitchen). The noodles were delicious, and tasted better than many of the other Chinese eateries in Cardiff where I ordered the same dish. What I especially liked was that they were not stingy on ingredients, and were quite generous. The prices are also quite good. Additionally, the service is good. Food is cooked quick and piping hot, and the lady at the counter is very friendly (which is a rarity at Chinese eateries. Will definitely patronise again, and I highly recommend it. (UPDATE 1): second time having the same dish. Standard is consistent and loving it. Will definitely be back for more.

   more 7 years ago

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