Sports Direct

Reviews

1. Sara A ★☆☆☆☆

   Came in this week to get some trainers as a Christmas present for my son. The store was quiet yet I was waiting for some assistance by the shoes aisle. However there was no staff member present so I had to then go find them by myself. Nobody was present on the shop floor and I was stood waiting for 15 minutes. I then sadly had to leave the store as I had no service provided to me. However to my surprise I saw 4 staff members stood on the side having a chat. This is really unfortunate and the service is a big let down, definitely won’t be coming back.

   almost 6 months ago
2. Workshop Racing ★★★★★

   Nipped in looking for a particular jack and jones product. Ask staff and Logan 669018 was more than happy to help me find exactly what i was looking for. This felt good as he even went with me to where the product was looked at each rack to find me the style and size i was looking for. Teresa has trained her staff at the Halifax Sports Direct properly and this store employs real humans and not robots following a script. See you again!

   almost 8 months ago
3. Michael Brannan ★☆☆☆☆

   Shocking service all round. Nobody around to ask for trainers from back of store. When someone finally arrives, we discover the advertising sizes are not correct, so trainers were unavailable in the size for the section. Changing room locked, and told someone was using. Wait 5 mins, nothing happens, and they finally check, and nobody was in. Staff not polite.

   almost 9 months ago

1. Charlie Miller ★☆☆☆☆

   I’m sick of seeing out of order on your elevator every time I’ve visited “out of order” 1 how can I get a wheelchair up there and 2 what about prams or disabled people with mobility issues. Absolutely disgusting this is the only sports direct that never has a elevator working!

   1 year ago
2. Diane Nuttall ★☆☆☆☆

   On 29th Dec 2022, i had the unfortunate experience of meeting the store manager at the Halifax branch where i had purchased 2 items and the sports direct system had crashed even though i had paid for the items i was not allowed to take them. The store manager a blonde haired young female was rude, obnoxious and belittling infront of my children. I will be taking this further with Sports direct and i will not be returning to the store

   almost 3 years ago
3. HaMi ★☆☆☆☆

   MANAGER WITH BLONDE HAIR BLUE EYES NEEDS TO BE FIRED!!worst customer service very Rude i bought trainers from here they had multiple defects and i told her she said "i cant sell them again" like they are some corner shop boss man and said No refund and just made up excuses what kind of logic is this?? They Give Zero S**** about customers.There policy clearly says full refund for defects. Not coming back here @JD is the way

   almost 3 years ago

1. Abid Najib ★☆☆☆☆

   Purchased a track suits it said 2 for £50 plus some other items. My bill was £130 but at the till it came upto £135. I know it's only a fiver but it's the principal and there selling point. Anyhow so I told them the 2 tracksuits are 2 for £50 it's on the shelf where I picked it up from. The staff member went down with me seen the items and quickly tried to change it and started argument with me. As I shown what the sign is reading on the product would not have any of it. So I took pictures of the products and because it's mis selling also number of her colleague where there. In which one had replied it is mis leading the way the tracksuit has been advertised. But it's not our fault excuse was some customer must have swapped the whole rack around. In which I though it was a pathetic excuse. Because what she was just 2 tops of one rack and added it on to the rack which were 2 for £50. Anyway I asked them for there names and they would not give me there as there manager was not there. Will be making complain to store tomorrow and head office. So I took pictures and made video of the products in which they admit to mis selling the product but they weren't bothered about. Shall be calling Trading standards on Monday morning. Like they say you just can't get the staff these days they are just thick as brick wall... If could give them a zero star rating, that would be to much for them. Very appalling customer service they haven't got clue and very rude.

   almost 3 years ago
2. zohaib arshad ★☆☆☆☆

   RUDE BEYOND BELIEF! Asked for shoe size that would fit my son and was ignored completely. Asked again to get a reply "we are too busy and have other jobs too" we waited for someone else to attend when they were free but again were told not to bother them as they are busy. They walked away laughing and making rude comments. If you don't have time for your customers then why bother opening at all? Manager didn't seem to care at all and that is maybe the reason why this place has so many bad reviews I get that this is probably not your ideal job and you don't really care about people but you are not forced to work there.

   almost 3 years ago
3. imran sultan ★☆☆☆☆

   Bought some trainers give me blisters would not give me a refund no exchange the shoes tried ringing customer service told me to email them. A lot of headache but at the end didn't get a refund or exchange on the shoes.

   more 7 years ago

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