MARRS Domestics Electronics Store in Coventry

Reviews

1. Deirdre Morgan ★★★★★

   My mum purchased tumble dryer today. Mia delivered and set up. She couldn't have been more friendly, kind and professional helping move items to position machine. She explained everything clearly. Her service reflective of our experience with Marrs, it's a great team all round. Siobhan is ever professional and efficient on the phone and by email. My mum loves this business. Thank you Marrs

   almost 10 months ago
2. Mark Wadsworth ★★★★★

   I have used Marrs Domestics for many years both through my job as a property manager for a local estate agent and also privately for repairs and new appliances at my own home. Siobhan and Phil are very nice people to deal with and I have always found their service to be excellent and their costs very competitive.

   1 year ago
3. Tom Short ★★★★★

   Great service throughout with MARRS to fix our broken Neff oven. Good communications sorting a convenient engineer visit & scheduling the fix once the parts arrived. A quick clean & friendly service, thank you

   1 year ago

1. Akarsh Reddy ★☆☆☆☆

   ⭐☆☆☆☆ I contacted MARRS Domestics Ltd to fix my dishwasher and was charged £40 upfront. A technician came out, spent a few minutes diagnosing the issue, and then told me they couldn’t fix it because they didn’t have the necessary parts. No repair was done, yet I was still charged the full fee. I understand diagnostic fees, but paying £40 with no actual service feels unreasonable. I wouldn’t recommend this company based on my experience.

   1 year ago
2. Helen Billington ★★★★★

   An excellent service when two other companies simply ignored multiple contacts from me to look at a leaky washing machine. I received a recommendation for this company and I was able to get straight through to a lovely lady who booked me in with Graham, who arrived spot on time on the appointed day. Professional, knowledgeable and friendly. Sorted my issue out swiftly and extremely well priced. Highly recommended.

   almost 2 years ago
3. Laura Somers ★★★★★

   Excellent service from Phil at MARRS. Booked an appointment to have my washing machine looked at, was very impressed with how quickly I got an appointment and how thorough Phil was whilst trying to find the fault. Fault identified and sorted. Very professional service and would definately recommend and use again. Thank you so much for a great experience. :) highly recommended.

   almost 4 years ago

1. Sailesh Kumar ★☆☆☆☆

   I would give 0 stars if it was an option. Booked an engineer for an issue with our tumble dryer. Engineer came out on time, spent about 10 mins looking at the appliance from outside and quoted a ball park figure of £100 to £150. All it needs was to put the belt back in the drum which got slipped. He then went on to look for some spare parts on his mobile and showed something irrelevant. Clearly they were not prepared to open the dryer and check for fault which was the normal expectation. They didnt even bring any tools along. Totally wasted my time this morning. I'd definitely not be using this company or recommending to anyone. This is very poor and i am very dissatisfied!

   almost 5 years ago
2. Javeria Imaan ★★★★★

   Really lovely and helpful we thought resolved issue over phone unfortunately when they sent engineer to repair job (not their appliance) wasn't able to repair as parts no longer available. Contacted office and lady offered two options to resolve and refunded monies back ASAP! Great service definitely use again without hesitation

   almost 5 years ago
3. Sophie Davies ★★★★★

   I have recently used this company and I cannot fault them at all. Amazing customer service received from start to finish, makes a nice change to go into a shop and be greeted with friendly helpful staff, nothing was too much trouble. The chap i dealt with ( Phil ) was extremely professional and took time out to get the right product for me and my family. If your looking for quality products and sold with a smile head down to MARRS DOMESTICS... You won't be disappointed.

   more 9 years ago

1. Sinead James ★★★★★

   I have used this company recently and received impeccable service. When I came to Phil at Marrs he was brilliant I explained I wanted new appliances that were suitable for a large family but something that didn't break the bank buying it. Phil offered his expertise and guidance and I felt no pressure to buy anything at all. I picked the perfect machines and they were delivered and fitted for me efficiently allowing me to make the most of them straight away. From start to finish the staff were fantastic easy to talk to and really took time to listen to my family's needs. I really cannot recommend them enough. They by far beat any high street branded shop. The level of customer service is fantastic and the staff are very polite.

   more 9 years ago

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