Beaumont Sainsbury Animal Hospital Veterinary Care in London

Reviews

1. Amerige B ★☆☆☆☆

   My main issue with Beaumont is the lack of accountability and communication, particularly around billing. I paid £55 upfront for my appointment. After I had already left the clinic, I was then sent an additional invoice for an “extended consultation” that was never discussed or agreed to. When I queried this, Beaumont ignored my email for three weeks. It was only after I followed up and held them accountable that the charge was reviewed and removed. This delay had real consequences. While my money was tied up, I was unable to pay to have my cat examined elsewhere, which is unacceptable when a veterinary practice should be prioritising animal health and welfare. There also appears to be an excessive focus on money upfront, with rigid payment policies and last-minute cancellations. If appointments can be cancelled due to prioritised emergencies, a deposit system with the balance paid after the consultation would be far more appropriate. During the visit itself, only a student vet carried out basic checks (temperature, heart rate, abdominal palpation), followed by a brief discussion about diet, which did not justify an extended consultation charge. This experience is a clear decline from my visit two years ago, when the practice felt far more focused on care rather than billing. I would recommend others seek a veterinary practice with a stronger ethos, clearer communication, and a genuine priority on animal welfare.

   almost 6 months ago
2. Chana Alexander ★★☆☆☆

   We used to come to this vet around 10 years ago and continued to once we got a new puppy. This was my first choice without fail. However, in recent years they have become ridiculously overpriced. In August their consultation ONLY fee was £55. I went to book an appointment and its gone up £3. The level of care here used to be outstanding for the animals. Now its just all half hearted. My dog was not checked properly as i paid for a full health check up and the vet or nurse did not do that. I just booked my fur baby another appointment and attatched photos of her sore paws, only to be told “we now require payment before the appointment”. Sorry i booked for 2 weeks away, why on earth would I need to pay for a service I am yet to receive. I just feel its become a business just about the money not the animals. £55 for antibiotics when after doing my research, in reality they are 40% cheaper… yet the vet charge an over excessive amount. Unfortunately I have been looking all week to find a new vet but its not that easy. Its a shame as Beaumont was always the place to go. Please sir/madam I do not require any response regarding payments or influx in prices as I just wanted to voice my honest opinion which isn’t heard properly through reception or email.

   almost 7 months ago
3. Jane Daniell ★★★★★

   My feisty chinchilla was laid low with tooth problems but after treatment is fit and well. The history taken before the op was thorough and detailed. I was kept informed throughout and meticulously advised on her meds and how to administer. So much care and trouble has been taken every step of the way. I have not, in 20 years of keeping chinchillas, encountered such a high standard of care. Thank you, lovely people :)

   almost 7 months ago

1. Yumi Tung ★☆☆☆☆

   I recently registered with Beaumont Sainsbury’s Animal Hospital after moving back to North London with my 16-year-old dog. The online booking system confirmed my appointment, but I was later told they would not see us unless my previous vet immediately transferred records, despite my dog experiencing severe night-time breathing difficulties. For a senior dog in distress, this rigid policy felt unacceptable. When we finally saw the vet, the consultation was rushed. The vet quickly suggested extensive tests costing over £1,200, which I could not agree to, so we proceeded with a blood test instead. My dog was taken away for over 30 minutes, returned with three legs shaved and bandaged, yet no blood was successfully drawn. I have never experienced such poor technique before. My dog has had many vaccinations and blood tests in his life, and no vet has ever failed to collect a sample. In the end, I was charged around £130, given medication that made no improvement, while my dog suffered unnecessary stress. The receptionist was more focused on payment than care. I will not return and urge others to think carefully before trusting this clinic.

   almost 9 months ago
2. Katy Phillips-Farmer ★★★★★

   I needed an emergency appointment for my pet and was panic calling multiple vets. Another vet who couldn't see me recommended Beaumont. I called and spoke to Mandy on reception who was fantastic. She was one of the kindest people I have ever spoken too and very empathetic and got me booked in for an appointment within the hour I called. She was very clear with what to expect and was happy to explain the costs involved to me. All the vets I eventually saw at Beaumont were so kind and their treatment was excellent. They treated my pet so kindly and explained everything so clearly to me. I was also seen by an Australian sounding vet (apologise as I cannot remember their name) but they were so kind and cheered me up in a difficult time. Thank you so much :)

   almost 3 years ago
3. Isis Erzsébeth Báthory ★★★★★

   Brilliant practice. Lord Sauron was checked by Dr Jack who was incredibly gentle and made him feel very comfortable throughout the entire appointment. Thus also making our first experience with a vet very easy. The reception staff are also really nice, and caring. I definitely recommend RVC.

   almost 3 years ago

1. shaz hagan ★★★★★

   Highly recommend If you have ferrets or exotics this is the only place you should go! Nice roomy vets with friendly helpful receptionist the vet nurses i have seen have been lovely. And both the vets i see for my ferrets was great, first time meeting Nadene yesterday and i left my little ferret there for an op feeling more relaxed than i ever had in past. Extremely knowledgeable and lovely to talk to. Cannot imagine anyone not being anything but pleased going here.

   almost 3 years ago

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