South Wales Vets, Newport

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Reviews

1. ben chick ★☆☆☆☆

   In 24 hours this robbing vets had £900 from me and showed no care. When it was budget vets they was extremely passionate and supportive of your pets. This latest experience with my phone constantly going off asking for money is a disgrace. When entering the vets to have my beloved dog of 16 years put to sleep all staff was sat behind the counter reception (5 or 6) having a tea and coffee whilst I stood infront asking where do I go ? Can I be seen please for £900 is this good service ? No care at all. Extremely disappointed and I would never recommend this shambles of a place to any animal lover .

   almost 5 months ago
2. Caroline Howells ★★★★★

   My elderly cat had her annual vaccination and health check yesterday. A very thorough check by student vet on work placement and then checked by Dr.Joe Carter. I was very impressed by both of them. So professional and competent whilst being friendly and caring. My questions were answered fully. I would recommend Dr.Carter to anyone looking to book an appointment.

   almost 6 months ago
3. Welshdragon203 ★★★★★

   Amazing! Friendly staff members health, the pet health plan has been a great bargain for us helping us look after our cats and keep our beautiful babies healthy.

   almost 6 months ago

1. Barbara Morse ★★★★★

   The reception area is very welcoming. My appointment was on time and prior to it I received reminders The staff are all very professional and friendly

   almost 7 months ago
2. Sponge Bob ★★★★★

   We really appreciate everything our vets have done for us. They have helped and supported us all the way through and are always there for us. Every visit has been reassuring and the reception staff are always friendly and welcoming. Thank you for your continued support and reassurance.

   almost 10 months ago
3. Rebecca Evans ★☆☆☆☆

   Been coming to this vets for a few years with both animals and staff have always been amazing but today's experience was awful... very rude and cold eastern European lady vet who saw my dog .... not a care for the animal and only interested in the money!!!! Even saying to me "what are you looking at" when all i was looking for was tissue to wipe his eyes!!!! Disgusting! Hopefully will get help for him elsewhere!!!!!

   almost 2 years ago

1. sandra Pallister ★★★★★

   This a lovely veterinary practice. The staff are all so caring and make each pet feel comfortable and relaxed before they are examined. This makes me less anxious when visiting and makes it a pleasurable visit for all concerned. They listen to what you have to say, advice you but are not forceful when recommending treatments. This is really reassuring as my dogs are getting on for 10 and 12 years old. I've had a number of different vets over the years but the staff here are the best. It is the only practice I've been too where my dogs do not start shaking when they see the building. Thanks

   almost 2 years ago
2. Barry Percival ★☆☆☆☆

   Absolutely appalling experience with the Eastern European lady vet. Not a care for the dog. She was cold and only interested in the money. We then went to another vet in town and had such a better polar experience.

   almost 2 years ago
3. Tina Martin ★★★★★

   I have been with these vets since I moved to Newport in 2020. They have always been helpful and explained everything in a why I can understand. They are really friendly, I have recommended them to all my friends

   almost 3 years ago

1. Sue Hunt ★★★★★

   All staff members very helpful and cheerful. The vet I saw was efficient and managed my little dog, who is very anxious when visiting the vet, with great care. He answered all of my questions and I left feeling that my dog had been well catered for. Excellent service!!!

   almost 3 years ago

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