Premier Inn Nottingham South

Reviews

1. Margaret Phillips ★★★★☆

   The room was very comfortable, and the staff were welcoming and helpful. We have stayed here before, and breakfast has always been good. This time breakfast was awful. The sausages were tiny, and had a grainy texture which was unpleasant. The bacon had been sat under a heat lamp for some time and was like cardboard. The eggs had also been sat under a lamp, and were rubbery. £10.99 is a lot to pay for such poor food.

   almost 5 months ago
2. Belen Rebollo ★★★★★

   Very convenient. What would make the difference from other Premier is actually the staff we found. Really friendly and attentive reception staff. We stopped here for just 1 night as visiting family nearby so location was convenient. Staff at reception were very helpful and answered all questions we had and offer helped with request, i wpuld say going above and beyond actually. So definately made a difference. Will definitely come back when we visit the area again.

   almost 8 months ago
3. Mohammed Hussain ★★★★☆

   My room was comfortable and clean. However, it would be helpful if an iron and ironing board were available in the room, as I had to collect one from reception and carry it upstairs. The shower pressure could also be improved. There was a small issue with my second night’s booking, but the lady at reception (I didn’t catch her name) was extremely helpful and resolved the problem within minutes. Overall, it was a pleasant stay, and I appreciated the attentive service.

   almost 9 months ago

1. Margie Margie ★★★★★

   This is a great hotel, particularly due to the friendly, helpful, polite staff. It's a fairly small hotel so the size of the breakfast room reflects that but the kitchen staff are great, as is the breakfast which is usually cooked to order but can be a buffet style at busy times/weekends. There is a Grren King pub, called the Nottingham Knight at the side of the car park which is really convenient for lunch/ evening meals or a drink.

   almost 9 months ago
2. Gillian Dodd ★★★★★

   We stayed here for 2 nights, with a Guide Dog for the Blind puppy, the room we were given was very roomy and comfortable. The staff were very accommodating of our pup and all staff were friendly and helpful. Special shout out to Dee in the breakfast room, she was so helpful and informative of all the ooptions on the breakfast menu. The cost of the room and the additional breakfast were very reasonable. Plenty of parking and easy access to Nottingham centre.

   almost 10 months ago
3. Tom Cooper ★★★★★

   Friendly staff, very clean and enjoyed a comfortable stay.

   almost 3 years ago

1. Simon Young ★★★☆☆

   Everything about this hotel is OK except if your room is on the ground floor. The floor above is so squeaky it sounds like a herd of elephants is tap dancing above you whenever someone walks around. Great if you like elephants tap dancing, bad if it's night time and you are trying to sleep.

   almost 3 years ago
2. m p ★☆☆☆☆

   I have stayed with Premier Inn for many years, always choosing them over other hotels, but I won't give them another penny. Booked a 3 night trip for a family funeral but my flight from France was cancelled and I had to amend my booking. This was not possible for me to do online for some reason and finding a phone number to the hotel was impossible. I phoned a premium rate number in the morning of my due arrival to be put through to my chosen hotel. I asked to stay thurs, Fri,sat instead of Tues, wed, Thurs but was told they were fully booked. So I arrived on the Thursday to be told now the booking had started they couldn't do anything. Patronising Reception staff, palming off the complaint to someone at the end of a phone, who was still unwilling to help. Apparently I should've read section 10 in my terms and conditions, as the option of transferring my booking was not offered to me when I phoned. I lost the best part of 200 quid on this booking, when I could've just cancelled the whole thing and re booked for the one night if this had been told to me. They were apologetic because that's all anyone is these days. The times of customer satisfaction and the need for renewed business are long gone. I was offered a free breakfast worth 19 quid to compensate me for losing 2 nights stay. I told them to keep it. Will never stay with them again and won't recomend. A really disappointing outcome e on a very stressful and emotional time

   almost 3 years ago
3. Zak Ruffin ★★☆☆☆

   Polish reception and cleaning staff are rude, lazy and judgemental. They assume that guests can't understand their language. The kitchen and restaurant staff are excellent and carry the reception staff who do not help out half as much as they should. The breakfast servers and cooks are amazing, the reception and cleaning staff are terrible.

   almost 3 years ago

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