Absolutely lovely staff. Always go above and beyond for loyal customers. And each sale is Doggo approved!
We were due to catch the evening ferry to France when I realised at the last minute that my partner's chain was jumping whenever she changed gear, and her front brakes were grinding (worn brake pads). Called round to Bike Cellar expecting that I'd have to make an appointment for when we returned from holiday. However, advised to leave the bike with them and they would attempt to complete the work that day. Collected the bike later that afternoon, with new front pads and gearing fixed. Really friendly, helpful and knowledgeable staff. Thank you.
Extremely friendly team with great advice. they went above and beyond to help however they could.
Possibly the nicest bike shop in the world!Tired and hungry I arrived in Plymouth from Exeter. My trusty electric assist had run out 8 miles ago and I had a ferry to catch in a couple of hours. So my bike desperately needed charging. The staff couldn’t have been more helpful - sorting my bike out with a couple of hours charging, finding a safe place to store my panniers and pointing me in the direction of tea and cake. If you need anything from a simple repair to a new bike there can’t be a better place in Plymouth than The Bike Cellar.
Popped in to look at a Trek bike for my son, explained that it was more of a fact finding visit and would also try other shops before making a purchase. The staff went above and beyond and come the end of the day we went back to The Bike Cellar and purchased a bike from them. Highly recommended and I'll keep going back there now.
Amazing service. Very helpful and knowledgeable staff. We would highly recommend The Bike Cellar to anyone looking to buy bikes.
Visited today to pick up a ball bearing I lost on my motorcycle I'm restoring. The staff were really helpful and found me a couple. I cannot thank you enough for bailing me out.. thank you!
l've had 3 bikes and lots of good advice from this small business over the past 5 years, and I would not hesitate to use them for all my repairs in the future.
Great mechanics at this shop, I had a problem which two other bike shops struggled to sort out. I had heard good things about the bike seller and decided to try there. I wasn't disappointed as they solved the problem within half a day and done a few extra bits too. Also appreciated the call from the mechanic before picking the bike up describing what he had to do to solve the issue. Will be returning for servicing and repairs in the future. Thank you.
The Bike Cellar ltd is located at 11 Radford Park Rd, Plymstock, Plymouth PL9 9DG, UK
You can contact The Bike Cellar ltd at +44 1752 408338
You can find directions to The Bike Cellar ltd by following this map link