Bike store in Plymouth

“Absolutely lovely staff. Always go above and beyond for loyal customers. And each sale is Doggo approved!”

“Helpful, friendly staff. Awesome selection of bikes. It is now eight years later and I have taken my bike on three fairly tough tours, on tracks, over rocks and stones and down steep hills at high speed with a tonne of bags on. And bombed it around Montpellier in France for a couple of years. I have never enjoyed a bicycle as much (AWOL, 2015 adventure gravel bike) and I never stopped marveling at how good the quality and tuning was... I have only had to replace brake pads and the handlebar grip. Maybe soon I will get a full on service just to bring it back up to its beautiful original smoothness. As much as anything I recommend the customer experience. Helpful non pushy staff who helped ME find the right bike. I guess they still let people try a few bikes and will help with the frame size, positioning the saddle correctly to ensure you're comfortable. I knew when I tried the right bike that it was the one for me. And because of that I ride it a lot and care for it. Definitely wait until you find a bike you bond with before spending a tonne of money. But I think these guys can help with that. Good luck!”

“Thank you to the really helpful team at Bikespace. The bike mechanics who kindly led the workshop were extremely patient. They kindly sourced and demonstrated how to fit various parts. Many thanks once again. Really appreciated your time and enthusiasm.”

“The owner very friendly and helpful. The shop was recommended by cyclist friends of mine. I had a couple of problems with my electric bike. He fixed the problem for me and took the time explaining what he had done to rectify the fault with my brakes. A good experience. I will be going back to him for regular maintenance on my cycle.”

“Phil was super helpful! Highly recommend this bike shop. Great set up and great staff.”

“I got my new gravel bike through the cyclescheme with work and bought mine from Certini (saltash). The service was amazing when I rang to enquire about the cyclescheme and then also in follow up emails regarding additional parts I had ordered. They had missed a part of my order accidentally but sent it out within 2 days free of charge. The staff were so knowledgeable and helpful and made it so easy. 5* company”

“Had a fair bit of bike jiggery-pokery done by Gav recently and have been very pleased with the work done. Some bike shop staff (in other establishments) can come across as a bit condescending and aloof at times, but not here at Velosmith. Gav is a friendly and knowledgeable addition to the business and both he and Dave come highly recommend by me.”

“Excellent service! I ordered a pair of MTB shoes from these guys and my order was fulfilled and delivered quickly, they even rang me to ask what I thought of my purchase. Will definitely order from them again.”

“I needed a new bulb in my sidelight- the assistant got someone to fit it for me, also the assistant helped me find my new wiper blades so all was very satisfactory.”

“Really great service from the team. I had a headlight bulb that had blown out and needed it changing. As it was under warranty the team made sure they were efficient with the transaction and looked after me as a customer. I was served by Owen for was extremely helpful and polite. 10/10 will always use this Halfords”

“I was browsing online for some walking boots and found the perfect pair and they were available at my local mountain warehouse store. Now I've always found it funny there's a mountain warehouse in an area with no mountains but still the staff were very knowledgable and friendly and assisted me with my purchase. They even have lift asccess fort disdabled customers which I appreciated as I'm not great with stairs. Overall a very happy experience and I'm sure it won't be the last purchase I make.”

“Awesome shop layout. Makes the kids faces light up with joy. Got everything you can imagine. Kelly was exceptionally helpful with a can do attitude made my experience much easier in the busy store. Free parking, could do with a few more parent and small child spaces but I guess it’s not their carpark.”

“Reviews for Google - Evans for Rit our repairman. Excellent and very professional welcome by Rit. Our tandem needed a repair for the disc brake (rear wheel). Very quickly, Rit realised our need. He gave us r-v 30 minutes later. Again, professional gesture to find out if we were OK with his choices for the (veiled) disc, namely to change it for another range. Perfect adjustment then, with force comments to make sure we understand the problem and how to solve it. Thank you very much, Rit, for this professional work.”

“Popped into the St Austell branch on Sunday and found the staff member that served me very pleasant and a credit to the store, keep up the good work.”

“I've hired from Edge annually for over 5 years now, great service every time, either delivery or picking up from the shop (I prefer the latter as the Salty Dog Cafe nearby does great coffee and food).”

“Always helpful the knowledge John has only comes with YEARS of experience I would only ever trust my bike in his hand thanks John”

“Great store. I like 100% cotton T-shirts and have bought many here. It’s worth trying the men’s clothing if you can’t find what you like in the women’s section because the men’s Ts are often unisex by colour. Thanks to the Plymouth store.”

“Received brilliant customer service from Jay A when looking for a pair of hiking boots yesterday morning. I also wanted advice on care of the boots and to get some suitable socks. Jay was very knowledgeable and helpful and took time to answer all my questions. It's great when someone is so knowledgeable about the products they're selling. I'm really delighted with my purchases, thank you.”

“Seriously fantastic experience. I was served by a wonderful lady called tash. She was very efficient on the till and her friendly manner created a fantastic shopping atmosphere. This whole experience made the clothes look better so for that reason I will return.”