New Look

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Reviews

1. Ethan O'Driscoll ★★★☆☆

   Average but kind of looks like an empty warehouse.

   almost 2 months ago
2. P Pilb ★★★★★

   We visited the store today. It had a great selection and was well laid out. Sophie and Jordan were super helpful and very professional when we wanted to exchange some Christmas presents.

   1 year ago
3. Margaret Brown ★★☆☆☆

   Always liked going into New Look but recent visit reminded me of going into a warehouse. Being unable to use stairs i always use lift. But when wanting to go back down the lift was full of boxes and hangers. There wasnt one member of staff about. I had to push boxes to make just enough room to get back.downstairs. Needless to say i dont think i will be going there again

   almost 2 years ago

1. Svetlana Hilton ★☆☆☆☆

   I had ordered 3 items online. 2 I was happy about 1 was bigger size I needed So I need to return I went to new look Crawley shop to return the item. Was in a queue for a white, only 2 shop assistant on a busy Friday afternoon. Then I was advised that the item is “Love labelled” and I can not return at he shop Have to use post office or other services to post back. Absolutely stupid. Why I can buy staff online at new look website and can not return to the shop. Had to spend time wrapping all up, do online return and now waiting when the warehouse got it and give me my money back. Never again new look online. Girls at the shop was rude, was ignoring me when I asked for the manager. Then one of them came without name and saying she is a manager. Telling me they are not taking returns. Crazy, absolutely waste of time. You have to say it on a website that items not return to the shop only post office or other services, then people will not spend time!!!

   almost 3 years ago
2. Ineta Juceviciute ★★☆☆☆

   Went to collect the item which i ordered online. The queue wasn't that long but cashiers took their time to serve everyone so was waiting nearly 10 minutes. Also wanted to try some clothes on in fitting room and was told it is shut. Well they lost some possible income.

   almost 3 years ago

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