📍 Address: Langdon Road, Swansea SA1 8QY, United Kingdom
🌐 Website: village-hotels.co.uk
I spent a week with several colleagues from Serbia in this hotel. The rooms are comfortable and clean. The breakfast was delicious and well thought out. I would especially like to praise the friendly staff who were very understanding of my limited English ...
I recently stayed at Village Hotel Swansea, and it’s genuinely one of the best hotels in the city. The entire place is exceptionally neat and clean, and the staff are incredibly friendly and welcoming. One of my favourite things is the Starbucks on the ground floor — such a nice touch! They also have EV charging stations available in the parking area, which is extremely convenient. Overall, I absolutely love this hotel and would highly recommend it to anyone visiting Swansea.
Impeccable service. Ambience of the place is on point. Had a look around and couldnt find any cons. Carpets clean, toilets squeaky clean, reception services on point and the staff are very hospitable. Would recommend to all. Plus you have starbucks withing arms reach and the baristas do a fabulous job of keeping you engaged while making your wakeup juice.
Stayed at Village Swanse and check in was very smooth, the hotel room was nice an clean with a cool temperature At breakfast, I asked the names of the staff assisting andI think it was Sian an Tina if I am correct. They were very welcoming and extremely helpful at Breakfast! Really enjoyed!! Thank you and would recommend staying at Village Swnasea. The poached eggs were perfect. X
This hotel is really lovely and in a great location for Swansea town centre. It is very clean and the staff are really friendly. Check in was super easy you can do it yourself and programme your own key! We had a double double room which was spacious however a couple of small things would make it better. There are no coat hooks and being October when we stayed and quite wet could of done with a few. Also there was only one hook in the bathroom for towels in a room made for 4. The door as well had quite a gap at the bottom which let in light (we blocked it with a towel). However the bed was comfy and shower has a waterfall shower as well as a small shower head which as a lady I appreciated. We used the pool, sauna and steam room - the ladies changing rooms have recently been done up and are lovely with straighteners and hairdryers. We had a drink in the bar which was very welcoming. All in all a great stay and we will be back.
Nice location near Irish Sea. Phenomenal leisure centre with superb spinning and body combat classes. The hotel bar a bit slow in serving but the food was a good quality and quantity.
Convenient hotel for central Swansea, but disappointing rooms. The door was open when we arrived (never a great start) and went downhill from there. Plaster peeling away, basin sink didn’t drain, bed was two singles pushed together with a base that was too big, hooks hanging off door, the place needs some big updates. When we mentioned issues to reception we were told that the hotel is going to be refurbished in 2023. Shame because maintenance is an ongoing task, not a one off event. Great gym area and pool, but can’t recommend this hotel.
The most disappointing experience I've had in a village hotel. I'll start this off by saying I've stayed in village hotels a few times in the past and never had an issue, I've stayed in this one once in 2019 and had a great time... Unfortunately i couldn't say the same this time. Nowhere on any booking emails did they state what time check in was, so I checked the website which said 3pm, so I arrived at 2:30 and asked if there was any chance of checking in a little early, I was told I'd have to pay extra as check in was 4pm? This is the latest check in I've ever seen anywhere, I overheard other customers who were surprised by the late check in times and they weren't told either. Due to this there was a lot of us just hanging around in the foyer waiting to check in for 1.5hrs. When we finally checked in, we had been given a wheelchair access room, which meant everything was very low down. The room looked sub-par, the bed wasn't made just pulled back. There was also a picture of stairs on the wall?? A little cruel to put in a wheelchair access room isn't it? The lift to that floor was also out of order; the room was on the second floor but the lift only stopped on 3 and above, good job I don't use a wheelchair eh? The breakfast the next morning was bland and boring. No hash browns either! I didn't feel like I could bring any of this up at the time because I'd only paid black Friday prices for the room, and felt that this would be brought up if I'd complained about anything. Honestly, I've never had a bad experience with village hotels in the past, they're usually my choice of hotel whenever I go away for a weekend. This experience has left a bad taste in my mouth and honestly feel like I had this bad experience just because I didn't pay full price.
I did not score for the room as I did not stay. I was only calling in for a quick coffee. It was one of the biggest must I have seen with a good quality coffee. Very clean and tidy with a good atmosphere.
The staff were lovely but the room was pretty bad for the price. Dirty and damaged walls, doors and even the bath. Read a lot of reviews complaining about used cups left in the room and had the same experience. Air con stopped working, got really hot in the room. Our TV however worked well. Bed was very comfy and pool was nice, but the jacuzzi was out of access. Also paid £3 for a small bottle of coke
Village Hotel Swansea is located at Langdon Road, Swansea SA1 8QY, United Kingdom
You can find directions to Village Hotel Swansea by following this map link
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