Harringtons Lettings

Reviews

1. Ryan Jones ★★★★★

   Been a tenant with Harringtons for about 3 months now and have had dealings with the property manager Kate Plow who has been thorough and polite with communication. Any issues we've had with the property have been listened to and adequately dealt with professionally. The lettings coordinator Georgie Prebble has been really informative answering any queries and made the viewing/renting process very smooth and accessible. As someone with autism this clear communication is very helpful. Thank you!

   almost 6 months ago
2. Mandoggs Mandoggerus ★☆☆☆☆

   I’ve rented in Brighton for over 20 years and my recent experience with Harrington’s has been hands down the worst. After moving in, we were told that a major piece of work needed to be done. Property was was essentially no go for an entire day. It was the inventory clerks fault of course. Not theirs. No understanding from the agents who just told us to sit in our rooms for a whole day. Loads of dirty junk left in the property - Harringtons blamed us, the landlord, their inventory clerks, anyone but themselves and never too responsibility for doing anything. Some of the verbal gymnastics staff did to pass the buck to anyone other themselves were eye watering. Staff were slow to respond to queries even when they knew we had nowhere else to go as we’d moved out of our old place. They’d also avoid actually giving us clear information and tried to pass the buck to their poor contractor who was forced to deliver bad news on their behalf. It’s fashionable to moan about estate agents - but Harringtons are the worst of the worst. If you are a tenant, I’d personally avoid going through Harringtons even if you have your heart set on an address… you’ll end up on the streets before they do their jobs properly. I’m not the keyboard warrior type generally, who has time? But my life on this earth has been worthwhile if just one person doesn’t have to go through the nightmare Harringtons put me though.

   almost 7 months ago
3. Maddie Baszczak ★☆☆☆☆

   AVOID In response below: The fact that this company doesn’t take any responsibility for their actions, are lying about sending a message that I never received directly (I was only forwarded information from other tenants) and the fact that I have never ‘shouted’ at anyone, sums up what this company is like better than any review I could write. Good luck to existing customers, I hope they can be professional by taking on board any feedback respectfully. Thank you. Rude and unhelpful staff. Don’t use them. I was supposed to be moving into a student property, and when viewing the property a second time it had deteriorated massively. I requested some basic works which were all rejected. I asked them to replace my mattress and it smelt of cigarettes and was badly stained. They declined, so I asked them to remove it from the property and I would replace it myself. Again they refused. I then decided to withdraw from the property as I was concerned if they can’t do basic changes then what would happen if there was a safety concern. Despite this my housemates were still wanting to stay. Without any notice they put the property back on the market, and when we tried to sort this out over the phone they hung up. They then sent an email admitting they had made a mistake and it should have never been put back on the market. Do not use this company, they are rude and unprofessional. More trouble than it’s worth !!

   almost 8 months ago

1. Lalash Lateef ★★★★★

   I have been with Harringtons as a student tenant for a year now and recently moved out of the property. I have been in contact with one of the wonderful people that is a part of there team Georgie Prebble. She answered all my questions and was super helpful throughout the last couple of times before my tenancy ended. Her customer service is beyond amazing and has probably one of the best communicational skills I have come across

   almost 8 months ago
2. Emily Blackett ★★★★★

   We had a sudden and unexpected house fire at our student house and it was dealt with very well by Harringtons. We were put into very elegant hotels and kept in very close contact with Beth, who was extremely helpful throughout the whole fiasco. Our house was deemed uninhabitable and a new property was found for us promptly which fit our needs well. Beth even gave us her personal phone number so we could keep in close contact with her over the weekend, when the agency is not open. All communication was clear and concise and overall the situation could not have been handled better.

   almost 9 months ago
3. Niamh Coomber ★★★★★

   As current tenants through Harringtons, we have always been really happy with their service. With any queries or issues with our current house, they are always quick to respond, extremely helpful and always friendly on the phone. Overall great and friendly service!

   almost 3 years ago

1. Naseem Miah ★★★★★

   Really great. Quick to respond to any enquiries or complaints. Issues with houses are quickly dealt with and resolved to satisfactory levels. Would definitely recommend

   almost 3 years ago
2. Phoebe Palmer ★★★★★

   Stress free paperwork process when finding our new property! We fell in love with our house and we’re so pleased how quickly it was all sorted and secured! We found the property on Zoopla!

   almost 3 years ago
3. Michelle Warren ★★★★★

   The staff are friendly, helpful, answer queries promptly and have made our experience moving house easy and stress free! Would highly recommend!

   almost 3 years ago

1. Nic Magic ★★★★★

   Since my first interaction with Harrington's Lettings, all their staff have been extremely helpful, friendly, courteous, professional and most importantly effective. I appreciate the transparency from them and their excellent & frequent communication. Every time I've called someone has answered quickly and been helpful. It's often a nightmare dealing with lettings agents as a tenant as it can be so hit-and-miss, sometimes a pleasant experience and sometimes the opposite. I have enjoyed working with Harringtons thus far and consider them to be one of the best agents I've had to deal with to date. Each step of the way to moving my family into our new home has been a positive experience and I cannot recommend Harringtons Lettings enough. They are a superb team to work with

   almost 5 years ago

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