Currys Banbury

Reviews

1. R F ★☆☆☆☆

   Terrible experience at Curry’s Banbury. I collected a vacuum I’d bought online and immediately said the box looked like it had already been opened. I was dismissed and told “that’s just how the tape is.” I checked it in my car, saw it clearly had been opened, took it back in, opened it in front of the staff… and the hoover was damaged in two places. Not a single apology, no acknowledgement, no customer care, just three staff at the till who genuinely didn’t seem to care. I received a refund, but this is the second time I’ve collected a product from this store that turned out to be damaged / previously used. No quality control, no accountability, and shockingly poor service.

   almost 8 months ago
2. George Cartwright ★★★★★

   Went to go buy a new tv , i’m clueless as i haven’t bought one in 10 years , a colleague called Freddy was one of the most helpful young men i’ve met. He took his time describing the different types of tvs available , making sure everything was straight forward and easy to follow along to for someone like me , we ended up landing on a tv , payment went through and he then loaded the tv into the car for me!! Great experience and great customer service , would recommend!

   almost 9 months ago
3. RA S ★★★★★

   Excellent service from Andy and all the members of staff. I purchased a desk top computer and a mobile phone. The 'team' set up the computer and mobile phone in a professional, friendly manner and were very patient with my limited knowledge of technology. I cannot praise them enough.

   1 year ago

1. akshay a dhanan ★☆☆☆☆

   Extremely rude and unpolite staff all over. Doesn’t even bother to answer any customer queries. Everyone seems to be in a hurry even when no customer is in the store. Major restructuring required. 14/07/2025 evening around 7 i did ask one of the staff for dash cams and when i was just looked at him he said hes busy and purposely mislead lead to a location. later then a different staff passed by also he is busy which after said they dont sell dash cams. This is not the first time i had this experience from banbury currys. Never going in again !

   1 year ago
2. Jonathan Bell ★☆☆☆☆

   Had a washing machine delivered damaged so spoke to curry’s that day and said they would contact me about a return but never heard back so had to call again and this time they scheduled an exchange 2 days later so had to arrange for someone to be at home at short notice but wanted the machine sorted. Before new one was delivered driver rang me to ask if I wanted a 20% discount rather than exchanging which I declined as it was the front panel that was damaged and looked bad so I just wanted a new one. When I got back to unpack the new machine I found this was also damaged and dented on side panel. Called curry’s again and explained that we needed to use the washer as been without one all week and washing was mounting up but was told that they wouldn’t exchange it if used and best they could do is 10% refund which was less than driver offered!? Then to make matters worse when using the machine I found there is a metal latch loose and rattling around between the glass of the door and have been refused a repair! Not happy with this poor service at all.

   1 year ago
3. Emma Good ★★★★★

   I travelled to currys in banbury today and the male member of staff who I approached was very helpful and friendly. I walked away with what I was looking for, no trouble in helping me order what I wanted as i couldn't find it on the shelves and he even carried my goods to my car.

   almost 3 years ago

1. Robert Grigsby ★★★★☆

   Looking for some noise cancelling headphones. The member of staff was really knowledge about sound profiles and the different manufacturers. Ultimately we weren't able to buy on store as they didn't have the right one in stock. One strange thing, they don't open until 10am on Saturday which seems slightly odd.

   almost 3 years ago
2. Valentin Anghel ★☆☆☆☆

   Worst service from both sides starting from shop to customer support. I had ordered 2 days ago on Thursday a smartwatch for my wife present for Christmas, paid £400 at the shop telling me that my order will be here on next day (Friday afternoon). Today on Saturday went there and no one knows anything about my order, they advised me to buy another product that is another colour because they don't have that one in stock and after that to cancel my old one. I had bought the second one, another £400 and the women from customer support is telling me that they don't have the product so they cannot do a refund. So like that i had paid £800 for a £400 watch.

   almost 3 years ago
3. Sophie Smith ★★★★★

   Came to Curry's for a TV which needed to meet certain specifications. We were assisted by a young man who was really helpful! Unfortunately, we did not get his name. The service was quick and friendly. Thanks

   almost 3 years ago

1. Mark Huntington ★☆☆☆☆

   Went in to look for new tv was plenty of staff around and not one asked if could be of assistance . When two did approach was to go into the back to carry on their conversation. Needless to say didnt buy the tv was looking at as no one could be bothered. So much for the expert advice and listening to the customer as in the tv commercial.

   almost 3 years ago

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